- Wrong product delivered Open
I had ordered for a suit online through their website but what I recieved was completely different, ill-fitting and of very poor quality. I reached out to the customer support via email (Vaishali Shah) and I'm told since the product is not damaged they won't accept it back? What kind of an explanation is this? Their returns policy clearly states 'Wrong product delivered' is one reason we can raise a return for. How can they dupe people this way?? There is no other way I can contact them, no number listed, no address listed. They have stopped responding to my emails. What do I even do?
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"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."
Wrong item delivered. On raising return request, the email team says the item delivered is in good condition and they wont accept return. On calling a number on the internet, the guy forces me to share my bank name for UPI transactions and then...
Jun 09, 2019 by Sukanya
I was cheated with the delivery of cheap Anarkali which is fully transparent material and also no Chunni delivered which was shown during the purchase....
Jun 02, 2019 by Lakshmi
I ordered a set of * lehengas on Utsavsuits.com but I got totally different and cheap quality products. The delivered product is totally different from the product given on site. They have not provided their customer care number too anywhere. W...
May 27, 2019 by Anju Sagar
They are simply showing nice pics with good prices but they are sending the worst products. Not responding to emails, messages and calls. It's completely cheating....
May 24, 2019 by Yasaswini Rao vibhuthi
I have ordered an item on May *, ****, and it has mentioned that it will be delivered within ** hours. I got the item on May **, ****. It's not the same as shown in the display. Material is of cheap quality and the sleeves are of different leng...
May 21, 2019 by Sravani hima