- Wrong product delivered Open
I had ordered for a suit online through their website but what I recieved was completely different, ill-fitting and of very poor quality. I reached out to the customer support via email (Vaishali Shah) and I'm told since the product is not damaged they won't accept it back? What kind of an explanation is this? Their returns policy clearly states 'Wrong product delivered' is one reason we can raise a return for. How can they dupe people this way?? There is no other way I can contact them, no number listed, no address listed. They have stopped responding to my emails. What do I even do?
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"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."
Wrong item delivered. On raising return request, the email team says the item delivered is in good condition and they wont accept return. On calling a number on the internet, the guy forces me to share my bank name for UPI transactions and then...
Jun 09, 2019 by Sukanya
I was cheated with the delivery of cheap Anarkali which is fully transparent material and also no Chunni delivered which was shown during the purchase....
Jun 02, 2019 by Lakshmi
This was my first time purchase with utsavsuits. When the item was delivered it did not match the colour and quality given in description. I asked for return. They did not agree. I even requested for exchange it with the right item. They are n...
Jun 19, 2019 by Shweta Bhandari
I have ordered dress in utsavsuits website through Facebook for **** rupees . The piece which was delivered was not the one displayed in their website .I got completely different dress and it was of very bad quality.They are cheating the online...
Jun 18, 2019 by Ilakkiya
I ordered a salwar suit shown in the Utsav suits website but when I received the product it was off completely different product cheap quality material of not even *** rupee worth. I spent **** on this order. The second thing is it was damaged....
Jun 16, 2019 by Sowmya Rani