File a Complaint against Utsavsuits.com
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Utsavsuits.com?
If you are not satisfied with Utsavsuits.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Utsavsuits.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Utsavsuits.com
But before filing a complaint, you should
a. Contact the customer support of Utsavsuits.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Utsavsuits.com - Not accepting return for the wrong item delivered Open
This was my first time purchase with utsavsuits. When the item was delivered it did not match the colour and quality given in description. I asked for return. They did not agree. I even requested for exchange it with the right item. They are n...
Jun 19, 2019 by Shweta Bhandari
Utsavsuits.com - Cheating on the dress model Open
I have ordered dress in utsavsuits website through Facebook for **** rupees . The piece which was delivered was not the one displayed in their website .I got completely different dress and it was of very bad quality.They are cheating the online...
Jun 18, 2019 by Ilakkiya
Utsavsuits.com - Damaged product delivered Open
I ordered a salwar suit shown in the Utsav suits website but when I received the product it was off completely different product cheap quality material of not even *** rupee worth. I spent **** on this order. The second thing is it was damaged....
Jun 16, 2019 by Sowmya Rani
Utsavsuits.com - Wrong Product Delivered and Not Accepting Return Closed
Wrong item delivered. On raising return request, the email team says the item delivered is in good condition and they wont accept return. On calling a number on the internet, the guy forces me to share my bank name for UPI transactions and then...
Jun 09, 2019 by Sukanya
Utsavsuits.com - Half product and cheap product delivered Closed
I was cheated with the delivery of cheap Anarkali which is fully transparent material and also no Chunni delivered which was shown during the purchase....
Jun 02, 2019 by Lakshmi
Utsavsuits.com - Wrong and cheap quality product delivered and not returning the product as well Open
I ordered a set of * lehengas on Utsavsuits.com but I got totally different and cheap quality products. The delivered product is totally different from the product given on site. They have not provided their customer care number too anywhere. W...
May 27, 2019 by Anju Sagar
Utsavsuits.com - Wrong product delivered Open
I had ordered for a suit online through their website but what I recieved was completely different, ill-fitting and of very poor quality. I reached out to the customer support via email (Vaishali Shah) and I'm told since the product is not dama...
May 26, 2019 by Priya Mathews
Utsavsuits.com - Cheating by sending wrong items Open
They are simply showing nice pics with good prices but they are sending the worst products. Not responding to emails, messages and calls. It's completely cheating....
May 24, 2019 by Yasaswini Rao vibhuthi
Utsavsuits.com - Package delivered is bad quality and they are not ready to refund Open
I have ordered an item on May *, ****, and it has mentioned that it will be delivered within ** hours. I got the item on May **, ****. It's not the same as shown in the display. Material is of cheap quality and the sleeves are of different leng...
May 21, 2019 by Sravani hima
Utsavsuits.com - Wrong product delivered and return not accepted Open
I have booked an online order in Utsav suits on April **th, **** and received a wrong product on May *rd. I immediately sent an email to customer support (Vaishali Shah) of Utsav suits with pictures quoted and received a response saying that "A...
May 08, 2019 by HimaBindu
Utsavsuits.com - Wrong item delivered Open
I had ordered a pair of lehengas from utsavsuits.com in INR **** on April **. Order No - US************. They delivered to me a wrong item and when I lodged a complaint to them they replied that as the product is in good condition so they will...
May 03, 2019 by Priya Soni
Utsavsuits.com - Wrong order delivered Open
I would like to inform you that I have received the wrong product and also the dress is small in size. Order no US************. Need an immediate refund of the product as Utsav suits company has delivered wrong products against the selected one...
May 02, 2019 by Pranali dhage
Utsavsuits.com - Delivered wrong product now declining refund Open
I have ordered a ladies suit from utsavsuits.com website. The order number is US************. When the product delivered to me it was the completely different and low-quality suit that I ordered in Rs ****. To ensure timely resolution I immedi...
Apr 25, 2019 by Aruna Srivastava
Utsavsuits.com - Completely unrelated cheap product received Open
I have ordered two lehengas but got some other products. I have tried emailing them but the never replied. They are not replying to any of the complaints through the mail. They don’t have any customer support number....
Apr 18, 2019 by Leela
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