- Wrong product delivered by Orient Electric Closed
I ordered * White Aero Slim fan from Orient Electric company website on **th April. The estimated delivery date was the **th of April. First, my delivery was delayed and received on **th April. Out of * fans, one of the fans sent was white marble which is not the same what I ordered. Since **th April, I am calling and sending an email for replacement or refund. There is no proper response from Orient Electric and finally, on **th April someone by name Rahul from Orient confirmed my refund will be done by **th April and I can go ahead and buy a similar product from elsewhere. My refund is not done even today morning i.e. **st April and Rahul is not responding to my calls and emails. It's mental torture for me to chase for update and status from ** days and live without a fan in my new house. They are playing a blame game with the outsourced logistics company but as a customer, I don't care about who you have outsourced or your process. The thing matter to me is ** days and for Orient own mistake I am suffering mentally. Attaching email trail sent to Orient Electric even senior authorities and no response.
Are you brand?
Are you Lawyer?
An apology letter from company official
Get refund or credit for your purchase
Get damages for financial loss and mental agony
"A big and a loud thank you to Voxya. I was in doubt whether my vehicle will get registered or not. It was not possible to get this done without you people."
Dear Sir, My fan was repaired in the month of May ****. When fan was taken in service, it run for two months only. Again it was making metallic sound and not able to put in the service. A complaint was filed on **/**/**** with no. W *********...
Nov 23, 2018 by VIDYA BHUSAN SRIVASTAVA
I purchased orient company ceiling fan one month back.from first day on words we are getting sound from that fan.i gave complaint two times they did not solve my problem.i asked many times Andhra Orient service incharge as well as south India s...
Aug 12, 2018 by Chevireddy suneel reddy
I had purchased Orient aeroquiet from orient electric store at Malviya Nagar, New Delhi store. The fan is producing some weird sound, the sound gets unbearable after using the fan regularly for * hrs. * No Silent air delivery as shown in th...
Apr 30, 2018 by Ujjwal Singh