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Orient Electric
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Orient Electric?
If you are not satisfied with Orient Electric, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Orient Electric and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Orient Electric
But before filing a complaint, you should
a. Contact the customer support of Orient Electric first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Orient Electric - Compliant Orient Electric Geyser Open
Hi Team Orient, We have filed a complaint for the Orient Electric Geyser Breakdown. Product is in One year of warranty and Compliant No. C***********. Customer Care representative advised that Engineer will visit in next ** Hours, but no bo...
Nov 17, 2022 by Himanshu Gandhi
Orient Electric - Ceiling fan not repair Closed
I have bought a celling fan from orient company with * year warranty on * may ****. After * month it making noise over and over..so i called company costomer care .then they sent a technician to check and repair but technician said it is not no...
May 20, 2022 by Govind Sankhla
Orient Electric - White Goods Under warranty Not Repaired Open
Bought Orient UV Sanitiser Box in May **** through Amazon. Product started malfunctioning since Sep end. October lodged formal complaint and in Oct Last Mr Rajesh visited my place and not able to repair. I have dropped box to his service center...
Dec 24, 2021 by Peyush Nene
Orient Electric - Orient 47 mm blades break and sound in motor after one month Open
Respected sir My name is Amarjeet Singh i am from Village and post-Dumeria Thana Sahatwar District Ballia pin ****** Uttar Pradesh . I purchased a fan of orient electric ** mm on **/**/****, after one month on **/**/****,the blades were breake...
Oct 06, 2020 by AMARJEET SINGH
Orient Electric - Package not delivered Closed
I ordered this product ** days ago and since then I am waiting for the product. But after so long I got to know that my order got cancelled without even letting me know. To defend themselves flipkart faked * attempts of delivery while no such p...
Aug 14, 2020 by Yash Raj Tandon
Orient Electric - After sales services not provided Open
I purchased Orient Electric Aeroquiet ****mm premium ceiling fan on **th April **** from Amazon.in and the same was delivered to me on **th April ****. Within a month the fan stopped functioning. I called Amazon.in customer care and they provid...
Sep 03, 2019 by Koushik Samanta
Orient Electric - Geyser service in warrenty Open
Dear sir, Raised service request C*********** for water leakage in my geyser.After discussion with technician shiva(+**-**********) the tank is damaged need to be replaced.As the geyser tank having warranty period of * years please make arrang...
Jul 17, 2019 by jayanarayan satapathy
Orient Electric - Wrong product delivered by Orient Electric Closed
I ordered * White Aero Slim fan from Orient Electric company website on **th April. The estimated delivery date was the **th of April. First, my delivery was delayed and received on **th April. Out of * fans, one of the fans sent was white marb...
May 21, 2019 by Nidhi Tulsi
Dear Sir, My fan was repaired in the month of May ****. When fan was taken in service, it run for two months only. Again it was making metallic sound and not able to put in the service. A complaint was filed on **/**/**** with no. W *********...
Nov 23, 2018 by VIDYA BHUSAN SRIVASTAVA
I purchased orient company ceiling fan one month back.from first day on words we are getting sound from that fan.i gave complaint two times they did not solve my problem.i asked many times Andhra Orient service incharge as well as south India s...
Aug 12, 2018 by Chevireddy suneel reddy
Orient Electric - Orient aeroquiet faulty product & poor Service Open
I had purchased Orient aeroquiet from orient electric store at Malviya Nagar, New Delhi store. The fan is producing some weird sound, the sound gets unbearable after using the fan regularly for * hrs. * No Silent air delivery as shown in th...
Apr 30, 2018 by Ujjwal Singh
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