Ajio
- Wrong product delivered Open
Akanksha Singh filed this complaint against Ajio on Sep 11, 2023
Hello,
My name is Akanksha Singh
The registered name and contact number at ajio are Akku and **********.
Email address singhakan**@gmail.com
I placed an order from your esteemed e-commerce brand for a women's top. But when I opened the package the product was entirely different from what I ordered.
Find the attached image for your reference.
I requested a return which wasn't being approved claiming that there was no mistake in packing the product and return would not be issued to me.
I contacted customer care service they disconnected my call many times between the conversations and they refused to provide any evidence indicating that the correct product was packed.
As a buyer, I have experienced this as a pathetic service. I'm expecting your company to take immediate corrective action to resolve this issue.
Offer an exchange of the product return the product or refund my money.
Thank you
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Ajio
Resolved
Frustrated? File a Complaint
GoFirst Airlines
"Thank you Voxya team for helping me with the issue. I am amazed how fast the issue got resolved (within a day) which had been getting dragged since 20 days. Thanks again!"
Kimi Shrivastava
Related Complaints
Ajio - Products that were returned were not reimbursed Closed
Dear Vineeth, Greeting! It is regrettable that Ajio Customer Service responded in such a careless manner, not even bothering to coordinate or look into delivery-related and return picked issues, which ultimately lost for there customer mone...
Nov 06, 2024 by Mujeeb
Ajio - Request for Resolution Regarding Exchange and Lack of Updates Closed
I am writing to raise a formal complaint regarding my order (Order ID: FN**********). I placed the order for a shirt on **th September, which I received on **th September. However, I wanted to exchange the size to XL, so I initiated a request f...
Oct 01, 2024 by Bandana Karmakar
Ajio - Arrogant behaviour of the delivery boy Closed
The delivery boy named Ganapathi who had delivered an order from ajio order No. SF**********AJI was talking rudely and no respect. This kind of arrogance is never compromised. It is spoiling the trust and service quality of Shadowfax which I th...
Aug 19, 2024 by Shirly
Ajio - My Ajio orders with Return id were picked today But the same is not reflecting on my account Closed
My Ajio order with return I'd: R*********AJI were picked up today .but same is not reflecting in my account.also customer care is not picking my calls . The pickup patner is from shadowfax...
Aug 13, 2024 by RISHIKA KANWAR
Ajio - Wrong product recieved Closed
The issue that I have experienced was: I ordered Lee Cooper jeans in a ** size, and instead, they sent me Netplay trousers in a ** size....
Aug 12, 2024 by Gokul Preetam Reddy Ummadi
