Flipkart
- Wrong Item Delivered Closed
Mitesh Surti filed this complaint against Flipkart on Aug 10, 2021
I've purchased one Bluetooth earphone (Realme buds wireless *) from Flipkart but unfortunately I got Sony wired earphone. I went to customer support/care and they refused to provide refund and said this product doesn't come under the refund policy so I asked for replacement. They agreed and it was supposed to solve by * Aug ****. But at late I got message that your replacement is rejected and no reason mentioned. Again I went to customer care but I didn't get any resolution from their side. I've all the pics of the product received.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Flipkart
Resolved
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Dell
"Great work, I liked the efficiency of the process and the fact that my complaint got resolved in less than a month, while I had been trying for the last 6 months."
Ananya Jindal
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