Swiggy
- Wrong food delivered Closed
Niraj sharma filed this complaint against Swiggy on Jun 14, 2019
Ordered food from BBQ nation and that was vegetable stuffed mushroom with rumali roti order no.was ***********. The delivery boy brought some dal and nan which I did not order. Upon calling on swiggy they forced me to accept that and said it won't happen again. When I insisted that I am allergic to dal and they asked me to talk to the delivery boy. The delivery boy said its restaurant's fault and I shall speak to the restaurant. I spoke to bbq nation but they accepted that it was the wrong packet sent but they can't do anything now. Then after warning swiggy that I will file a complaint on social media. They initiated the refund which I will get in next * days. I kept hungry and what about the harassment I faced. I have all calls recordings and chat screenshots.
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1 Supporters
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Swiggy
Resolved
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