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Veena N Wetal filed complaint against Goibibo on Jan 28, 2019
Booking ID:- MYSMF*********
Airline Cancellation Fee:- **** (total for * passengers)
Goibibo Cancellation Fee:- **** (total for * passengers)
Convenience Fee:- **** (total for * passengers)
Total cancellation charges: *****
This is for cancellation of a flight, booked on goibibo. The flight is from Hanoi to Hoi Chi Minh City but goibibo has linked a wrong airport to this city VII. Due to which I got a wrong ticket to some other city. On enquiry those people told me that there are two airport in Hoi Chi Minh City which is completely wrong. I received a ticket to Vinh city because Goibibo has linked Vinh city airport to Hoi Chi Minh City.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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