Booking.com
- Wrong cancellation of booking by OYO Hotel OYO Closed
Ankit Singh filed this complaint against Booking.com on Aug 31, 2022
I had my booking at OYO ***** Alpine Glow Crest Secunderabad on **st Aug ** with Pay at property option. When I reached hotel, manager of hotel informed me about there is a construction going on and they cannot assign me a room and later he said all the booking are full, He was clearly Lying and had given the rooms from other means. I did call OYO customer but customer care just apologies for Situation and gave some really poor lodges to book which were away from current location.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Replace / Fix problem
Booking.com
Resolved
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Travolook
"Because of you guys I received my hard earned money. Thanks a lot Voxya team for helping me in getting a refund from Travolook."
Nasir Karim
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