File a Complaint against Booking.com
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Booking.com
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How to resolve Booking.com complaints online
If you want to complain about a problem that relates to Booking.com, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Booking.com?
If you are not satisfied with Booking.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Booking.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Booking.com
But before filing a complaint, you should
a. Contact the customer support of Booking.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Booking.com
Find the contact details of Booking.com to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Booking.com to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in Booking.com to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Booking.com - Not getting the refund from the property of booking com Closed
I have paid an advance of Rs **** for booking to the property as booking advance on **-th March. However, the property was unable to accommodate me. They told me that the reservation is subject to availability. Hence, I requested to cancel the ...
Apr 26, 2023 by Debabrata Bhattacharjee
Booking.com - No refund till date Open
I had booked flight tickets from booking.com from Dubai to mumbai for my family, airline was air India as my trip got cancelled I have called the airline and cancelled my tickets where aproxx I was supposed to get my refund of ***** inr. Aft...
Mar 30, 2023 by Lav bohra
Booking.com - Need full refund Open
Didn't stay at the hotel namely hotel marina near IGI airport which I was booked through booking.com. I went there at **.** PM and tried to see the room first but they didn't show me the room and asked me **** rupees as advanced which I was pai...
Jan 14, 2023 by Sujoy Chakraborty
Booking.com - Delayed refund not refunding the money Open
My wife and I went to Cambodia and we booked our return tickets through booking.com. We booked * tickets (*st ticket booked on */**/**** & *nd ticket booked on **/**/****) through booking.com and unfortunately both the tickets were cancelled by...
Jan 06, 2023 by Subramanian Anikode Raman
Booking.com - Invalid PNR in Booking com Open
I had booked a flight to Bangalore to Goa for my wife and kid on ** Nov ****, This is a round trip ticket. When we showed for check in on ** Nov, we were told the PNR is invalid and the booking was cancelled. The vistara airline officials told ...
Dec 20, 2022 by Dinesh Babu
Booking.com - BOOKING NO AT BOOKING COM HOTEL DENIED TO GIVE ROOM Closed
I DO ONLINE BOOKING ON BOOKING. COM CONFIRMATION NO. IS ****.***.*** & DO ONLINE PAYMENT OF RS.***/- BUT HOTEL DENIED TO GIVE ROOM - ...
Nov 12, 2022 by GIRISH RAJENDRA GERA
Booking.com - Booking was fake Closed
We ahd booked via booking.com for a place called Manori Beach View. Upon reaching the destination, the owner said that it was not booked and were refused entry. We called up OYO as they were the middle men they tried helping us but about the mo...
Sep 17, 2022 by Rishikesh
Booking.com - Wrong cancellation of booking by OYO Hotel OYO Closed
I had my booking at OYO ***** Alpine Glow Crest Secunderabad on **st Aug ** with Pay at property option. When I reached hotel, manager of hotel informed me about there is a construction going on and they cannot assign me a room and later he ...
Aug 31, 2022 by Ankit Singh
Booking.com - Checkin denied and no refund Open
I had made a booking through booking.com and had paid my full reservation amount but at the date of check-in, i was denied and when I contacted booking.com they cancelled my booking and I have not been refunded. This is the second time I face...
Jul 18, 2022 by Ripuraj Sharma
Booking.com - Refund of Airline ticket Open
I have booked flight tickets from Chandigarh to Mumbai on ** May with customer reference no-**-********* and Booking reference no- *UM*HH. The same has been canceled within * hrs. As per Indian government regulations, I should be entitled to a ...
Jun 21, 2022 by Lalit Kumar
Booking.com - Hotel Booking Extra Charges Closed
Hotel booked with ***** but hotel charges rs *****...
Apr 19, 2022 by Rahul
Booking.com - Booking com Refund Scam Open
We Had Booked The Swati Hotel, Aarambol, Goa On **th Of December **** At Around *:** Pm For The Dates **th Dec ****- *st Jan **** . After Booking, We Spoke To The Hotel Owner And Because Of Unsurety Of Good Wifi Signal And Rude Behavior, We C...
Jan 09, 2022 by Vitesh Dhawan
Booking.com - Hotel cancellation scam Closed
We had booked the Swati hotel, Aarambol, Goa on **th of December **** at around *:** pm for the dates **th Dec ****- *st Jan **** . After booking, we spoke to the hotel owner and because of unsurety of good Wifi signal and rude behavior, we c...
Jan 08, 2022 by Vitesh Dhawan
Booking.com - Charged even when did not stay at hotel Open
I made a booking on Booking.com for **/**/**** at 'The hosteller Shoja'. As per the details mentioned on the mobile application, the hotel provides WIFI. When I reached the property on the day of check in, I was told there is no network or WIFI...
Aug 07, 2021 by Ashish Sahdev
Booking.com - Refund not given Open
Booking was made for J* hotel in singapore from *th march to *th march **** however due to covid, the flights were canceled and was asked to cancel the property too. We are chasing for the refund from the property or booking.com (travel agent)...
Jun 12, 2020 by Meghna Mittal
I booked * room in abu dhabhi in emirates palace they showed me picture of suite and gave me coral king room ...
Mar 19, 2020 by Nikita jain
Booking.com - Misconduct and cancellation of booking after payment Open
I have booked two night stay **th and **th and same amount has been paid offline as per the website instructions given by Booking.com. As per website I need to pay **** but the property host has charged me *** extra without giving the reason f...
Dec 29, 2019 by Srikanth
Booking.com - Hotel Owner Denied Check In Open
We booked * rooms in SPOT ON ***** Trozan Guest House SPOT via Booking.com for one night sat at Tabo. After reaching the property the owner denied us to stay and said that there is no such bookings in your name. The palce is isolated one and al...
Oct 14, 2019 by Shanti Swarup Biswal
Booking.com - Fraud Property Provided by Booking.com Open
I booked property from booking.com and when i visited the place, there was no property with that name, property's contact number was not in service. I visited the entire city and found an property with different name with same images i got for ...
Jun 10, 2019 by Tejas Agrawal
Booking.com - Escalate charges for stay and other serious issues Open
I am writing this mail to bring to your kind notice about the serious case of non-existence of fire safety protocols at Kodavath Regency. I (** years) along with my wife stayed from March *-* (* nights). We were allotted room G* in -* floor. ...
May 28, 2019 by Unni
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