Eureka Forbes Dr aquaguard
- Worst service i ever experienced Closed
I have a Dr Genius Water purifier from Eureka forbes and it's under AMC till *th Feb ****. I have raised a complaint on **th April that my water purifier is not functioning well and it is in reserve mode. Complain No-**********. I know there is a lock down, so i expect delay, but when Govt relaxes norms after *rd May i feel these people will ensure my service request and do the needful. But after my several calls and mails there is no response from them, every time i call they told me they will escalate but nothing has happened so far. I have also complaint through twitter marking the CEO, no response. As a basic necessity i have to buy water canes and finally have to purchase one more RO water purifier from kent to ensure water available for my Family. They are saying they are friends for life, is this the service.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
"Number of times I tried to get a refund from OYO but they did not bother. But after I approached Voxya, they nicely handled the matter and I got my refund."
I raised this complaint on **th February **** and the issue has not been resolved. Complaint number ********** Even I have escalated the issue. Even after doing AMC I am having to face this delay. You take money for AMC and leave customers w...
Feb 21, 2021 by Ashray Dash
I am facing the issue of taste of the water is changed but Eureka Agent not picking call after the installation. And I have no response for service from their team....
Feb 05, 2021 by Anjali Shrivastava
Recently I have renewed the AMC of Eureka Forbes for a year but now after multiple complaints on customer care number no technician is attending my request from the last two weeks...
Jan 07, 2021 by Ashutosh Suman
We filed complaint aqua gaurd not working * weeks back so far we have not heard from service team We purchased * years AMC paying full amount but feel cheated...
Dec 15, 2020 by Madav Nagraj
Candles changed in the month of June ** candles not working properly by nov** what is this only work *months no response from costumer care also...
Dec 07, 2020 by Ravi KUMAR Alla