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Eureka Forbes Dr aquaguard

 - Worst service i ever experienced Closed

Subhasis Samantaray filed this complaint against Eureka Forbes Dr aquaguard on May 25, 2020

I have a Dr Genius Water purifier from Eureka forbes and it's under AMC till *th Feb ****. I have raised a complaint on **th April that my water purifier is not functioning well and it is in reserve mode. Complain No-**********. I know there is a lock down, so i expect delay, but when Govt relaxes norms after *rd May i feel these people will ensure my service request and do the needful. But after my several calls and mails there is no response from them, every time i call they told me they will escalate but nothing has happened so far. I have also complaint through twitter marking the CEO, no response. As a basic necessity i have to buy water canes and finally have to purchase one more RO water purifier from kent to ensure water available for my Family. They are saying they are friends for life, is this the service.

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Eureka Forbes Dr aquaguard

12 Total Complaints
8 Total
Resolved
66.67% Consumer Satisfaction

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Related Complaints

Eureka Forbes Dr aquaguard - Product not serviced under AMC Closed

I raised this complaint on **th February **** and the issue has not been resolved. Complaint number ********** Even I have escalated the issue. Even after doing AMC I am having to face this delay. You take money for AMC and leave customers w...

Feb 21, 2021 by Ashray Dash

Eureka Forbes Dr aquaguard - Eureka Agent Service Center Not Responding Closed

I am facing the issue of taste of the water is changed but Eureka Agent not picking call after the installation. And I have no response for service from their team....

Feb 05, 2021 by Anjali Shrivastava

Eureka Forbes Dr aquaguard - Service is not being provided Closed

Recently I have renewed the AMC of Eureka Forbes for a year but now after multiple complaints on customer care number no technician is attending my request from the last two weeks...

Jan 07, 2021 by Ashutosh Suman

Eureka Forbes Dr aquaguard - Water purifier not fixed Closed

We filed complaint aqua gaurd not working * weeks back so far we have not heard from service team We purchased * years AMC paying full amount but feel cheated...

Dec 15, 2020 by Madav Nagraj

Eureka Forbes Dr aquaguard - Under AMC candles not change ing candles work on Closed

Candles changed in the month of June ** candles not working properly by nov** what is this only work *months no response from costumer care also...

Dec 07, 2020 by Ravi KUMAR Alla

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