Gomechanic Car Service App
- Worst Car Repair by GoMechanic Open
Srinivasan M filed this complaint against Gomechanic Car Service App on Jul 02, 2019
I had given my Santro car for servicing through GoMechanic Online Car Service App. My vehicle didn't start due to some electrical issue near my house, I had requested GoMechanic to diagnose the issue and resolve it. However the mechanics who was sent by Go Mechanic, did a fault diagnosis and insisted on replacing my fuel pump. After the fuel pump change also my car has stopped and didnt start at *-* places. I had to waste lot of time and money where we had to tow. Every time they came up with new issues and kept the car with them for more than two weeks. I had to struggle to go to office and my other works. On top of it, in spite of multiple Calls and whatsapp messages. these guys didnt respond on time, until I get their manager stepped in. I had to spend about ***** rs for the change of fuel pump and had to suffer vehicle stoppages multiple times and whole day getting screwed as the vehicle stops in the middle of the road. After second stoppage, i had towed the vehicle to Hyundai showroom and I got the issue checked with them. The actual issue was with the relay and wiring, and the petrol pump change was unnecessary. For the past three weeks, these guys had made my life hell. This is the first time i had given to non Hyundai guys and i had to struggle a lot. BIG LESSON LEARNT
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Resolution Demanded:
Damages for loss and agony
Gomechanic Car Service App
Resolved
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