MOHD BILAL filed complaint against OYO on Sep 10, 2019
Totally Fraud & worst Company
This is very shameful for OYO & TEAM !!
I had stayed at silver executive stays ***** shanti complex sector ** which i had booked through oyo BOKX**** on ** august ****.
The photos shown in the website and the actuals doesn't match at all as the rooms were not at all tidy.
The rooms were not ready when we reached even though we have informed them well in advance and when i entered the room no one can stay for * minute in the room because of alcohol smell and staff did not clean the room before they assign me and they did not change the bedsheet.
Bathrooms were not at all clean and wash besin and toilet pot were yellow its too much dirty that no one can wants to wash their hand at all.
After the half n hour light were gone and light were fluctuate after every * minutes then i called to the reception for this issue but they told me 'sir yaha to yhi sab chalta rehta h iska koi solution nhi h'.
Because of light fluctuate ac did not work and hot air through the ac and room was exhausted because of this.
Tv is not working because of set up box was not recharged by hotel.
Last and important point is i have checked out from the hotel after the * hours but i have recieved email from the oyo that i have checked out on today morning.
I want my money back i dont have extra money to charity oyo rooms for that worst services and worst experience and if you will not refund my money fir sure i will never recommend to any friends and recommend to all my near and dear that boycott oyo for worst services and bad attitude.
Your executives dont have any ethics that how to talk customers and clients.
Regards,
Mohd Bilal
**********
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