Dunzo
- Worms in food item Open
Akshay Rathnavas filed this complaint against Dunzo on Oct 23, 2020
Order ID: ************************
Oct **, **:** PM
I ordered some groceries along with some grapes.
Initially, I ordered *kg grapes, but it was reduced to ***grams upon call and confirmation by the delivery representative of dunzo, upon which I was given refund of **.
After delivery, when I opened it, the grapes were full of worms. White and blackish colour worms were present in it.
Upon talking to the customer care, they hesitated a lot at first but gave me the rest of the refund for the *** remaining grams, but I am complaining about it here because it is a health and hygiene violation.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Damages for loss and agony
Dunzo
Resolved
Frustrated? File a Complaint
Flipkart
"My new mobile had problem and company refused to repair it but my problem was resolved through Voxya. Thank You Voxya."
Prabhakar Chaturvedi
Related Complaints
Dunzo - Rude behavior from delivery boy Closed
Sent medicines through Dunzo courier, Sanjay Kabiraj today, * June **** within Pune. He dropped it off, and when he tried calling me, I had to go answer the door. When I got back to my phone and called him back *-* mins later, he started abusin...
Jun 05, 2023 by Sonali Rao
Dunzo - Missing product Closed
I've placed an order and find items with less quantity than ordered. I tried reaching customer care through app but I did not get satisfactory resolution. I tried to mail but they simply said no refund or replacement is provided from their side...
May 09, 2023 by Shraddha Wargat
Dunzo - Regarding refund for dunzo order Closed
Yesterday on * Feb I have placed order on dunzo.money has been debited from my Google pay account but order not placed on dunzo app.and there is no any information regarding on dunzo app about failing of order.there is one option for support o...
Feb 07, 2023 by Akash Kanade
Dunzo - Items Missing Closed
Hi, I ordered grocery, shampoo and Butter Shampoo and Butter costed *** together, which was missing. This was the first time I ordered from Dunzo. They said they are not able to provide refund. And I lost almost *k due to someone else’s m...
Jan 07, 2023 by Neha Shirke
Dunzo - Package not delivered Closed
Today I placed an order in Dunzo but I have not received my order and it is showing in the app that the order has been delivered , i already paid the amount by Paytm so my amount has been deducted as well but i haven't received my package. ...
Dec 04, 2022 by Komal Arora
