Dunzo
- Worms in food item Open
Akshay Rathnavas filed this complaint against Dunzo on Oct 23, 2020
Order ID: ************************
Oct **, **:** PM
I ordered some groceries along with some grapes.
Initially, I ordered *kg grapes, but it was reduced to ***grams upon call and confirmation by the delivery representative of dunzo, upon which I was given refund of **.
After delivery, when I opened it, the grapes were full of worms. White and blackish colour worms were present in it.
Upon talking to the customer care, they hesitated a lot at first but gave me the rest of the refund for the *** remaining grams, but I am complaining about it here because it is a health and hygiene violation.
Are you brand?
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Resolution Demanded:
Apology letter from company
Damages for loss and agony
Dunzo
Resolved
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MamaEarth
"My refund has been credited to my account. Thanks to Voxya and Mamaearth."
Takhellambam M
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