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Akshay Rathnavas filed complaint against Dunzo on Oct 23, 2020
Order ID: ************************
Oct **, **:** PM
I ordered some groceries along with some grapes.
Initially, I ordered *kg grapes, but it was reduced to ***grams upon call and confirmation by the delivery representative of dunzo, upon which I was given refund of **.
After delivery, when I opened it, the grapes were full of worms. White and blackish colour worms were present in it.
Upon talking to the customer care, they hesitated a lot at first but gave me the rest of the refund for the *** remaining grams, but I am complaining about it here because it is a health and hygiene violation.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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