Coindcx
- Withdrawal Restricted and Wrongful Trade Execution Open
Pushparaj Vailaya filed this complaint against Coindcx on Feb 05, 2023
Resolution Demanded:
Refund
Damages
I had an account with CoinDCX where I am not able to make any withdrawals. I am getting an error that "Withdrawals are restricted". I raised multiple tickets but no resolution has been provided whatsoever. It is very common that I am not able to reach out to any customer executive on chat support and they do not have any option for call.
Secondly, there was an execution from CoinDCX end where I had a position in SOLUSDT and there was a hard liquidation. The price had never reached the hard liquidation price but still my position was squared off. I have reached out to them regarding the same but it's been more than * days and there is no response whatsoever. No customer agent is connecting with me when I raise a ticket regarding this scenario.
If that position had not been squared off, then it would have been a scenario where I could have ended up with ***%+ profits on my capital but unfortunately I ended up losing almost **% of my capital.
My position was squared off even though I had enough capital.
CoinDCX's instagram team also is very casual and irresponsive when I approached them.
It feels that I have been a victim of a Fraud company and they have no regulation whatsoever.
Are you brand?
Are you Lawyer?
Coindcx
Wisdom Jobs
"I was waiting for my money for long. But Voxya sent Legal Notice to Wisdom Jobs through an Advocate and I got money within 3 weeks. Thanks for the support."
Syed Shabeer
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