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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Coindcx?
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a. Contact the customer support of Coindcx first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Coindcx - Token Price Fraud Closed
I invested ra. **** in Ren Tokens and when I sold them on a premium of **% it showed me loss of *% instead of showing me profit. When I checked the transaction, it says that I sold the token at very less price. The token was never went down on ...
Mar 10, 2024 by Rajiv Sharma
Coindcx - Online investment Fraud Open
I have been trying for a Part time Job and hence searched a source of daily income. In the contrary I have been trapped for a deposit in an online website for investment. Later I requested for withdrawal of my investment, which was showing as f...
Mar 06, 2024 by Prabhakar K
Coindcx - I Lost in Coindcx Website Open
They *st Message in WhatsApp yo do demotask worth ***rs.Task is rate and review * star hotels and restaurantents. Do Daily tasks you get **** to ***** profit they tell. So *st I Invest * thousand for this Website and made some mistakes in ...
Mar 06, 2024 by M YUVALAKSHMI
Coindcx - Coindcx has blocked my withdrawal without intimating me Open
From many days I am chat with them regarding withdrawal but they are saying like our team is working and we dont give you the specific time and again and again if I asked what is the status that time they are just saying our team is Woking but ...
Feb 03, 2024 by Premkumar Yadav
Coindcx - Delay deposit and I suffered from 6 loss Closed
On *th January **** I trade Ada short and my trade went wrong that's why I try to average the same trade and fir that I added Rs. ***** in my coin dcx account but amount wasn't added and I was unable to average the trade and because of that I l...
Jan 09, 2024 by Avdhut Gaonkar
Coindcx - Financial fraud Open
They message me over Telegram shared me a link https://zxcoingodcx.com and told me to deposit and I deposited ***** and there is no option for withdrawal ...
Dec 03, 2023 by Ritik Gupta
Coindcx - Fraud Open
They had taken ***** through telegram and told me that they will provide me profit and shared me link https://zxcoingodcx.com/#/ and no option to withdraw is given ...
Dec 03, 2023 by Ritik Gupta
Coindcx - Rs 500 HDFC Bank Transaction not deposited refunded Open
I deposit Rs. ***/- to coindcx on *th September **** from HDFC Bank. But this transaction not be added to my wallet ...
Sep 23, 2023 by Davinder Aggarwal
Coindcx - Lost money with glitch on the CoinDCX application Closed
Hello , I had ***** in my CoinDCX application, and when I try to invest in Yearn Finance the price was around *.* lakh for a coin . It thought of buying it for ***** , but when I bought the coin , it was bought at **lakh even though the coin ...
Mar 09, 2023 by Subhith shetty
I had transferred a amount **** through upi services to the coindcx.it says it received the money ,it's says you have done using different upi and says it refunded my money but I has not reflected in my account....
Feb 20, 2023 by Jagadeeswar thaddi
Coindcx - Withdrawal Restricted and Wrongful Trade Execution Open
I had an account with CoinDCX where I am not able to make any withdrawals. I am getting an error that "Withdrawals are restricted". I raised multiple tickets but no resolution has been provided whatsoever. It is very common that I am not able t...
Feb 05, 2023 by Pushparaj Vailaya
I want my refund back of CVC which was disabled from coindcx either it was in loss or profit money was still there but without notice it got disabled so I just want my CIVIC (CVC) REFUND Or else close my account and give my full refund of ₹**...
Dec 17, 2022 by Khanjan Joshi
Coindcx - Unable to withdrawal money Closed
Due to withdrawal issue not cleared by them after *days i lost the trust on Coin DCX it's hurt me if it's not happened to me than i m gona put my money in other coin which is now get ***%+ profit within *days it's matters of time now they must ...
Sep 13, 2022 by Arif Uzaman Amir
Coindcx - Brokerage Charge Closed
They charge very high brokerage on both side, whenever we buy and whenever we sell crypto....
Aug 15, 2022 by Rajesh Verma
Coindcx - Amount not refund Closed
I am senthil M i make a payment of **** rupee to My coindcx account but the amount dont added to my coindcx account Because i use another bank account to deposit amount Please refund the amount as soon as possible to the Same account I at...
Jul 11, 2022 by SenthilKumar
I had transferred INR *** in ** th May,**** and INR *** on *th of July. Money was deducted from my account but it didn't appear in my coindcx account. I have contacted them through their only chat services(calls aren't allowed) and submitted my...
Jul 07, 2022 by Tanmoy Roy
Coindcx - Payment stuck in coindcx app Closed
I have transferred rupees ***** in coindcx app and it wasn't added in my wallet. I tried my time to app team members but no one give strong solution. Please help me to overcome this satuation. I need my money....
Jun 28, 2022 by Kiratpal Singh
Coindcx - Unable to login coindcx app Closed
Hi, sir my gmail account has been hacked and I can't access it anymore. That gmail account is linked with coindcx crypto exchange. While logging in I can't enter OTP coz. I don't have linked gmail account in my phone . Coz it's been hacked. ...
Jun 23, 2022 by Brad
Coindcx - Refund not received Open
Greetings of the day! Myself Aniket b sawane....
Jun 07, 2022 by Aniket Sawane
Coindcx - Money deposited to coindcx is neither credited to wallet nor refunded since last 10 days Open
I have made deposit of rs *,**,***/- on ** may ****. It's been ** days but money neither credited to my coindcx wallet nor refunded back to my bank. I contacted support but they have standard reply which says they have not received money. A...
May 22, 2022 by Sapana chhajed
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Questions about Coindcx
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How to contact Coindcx?
What is Coindcx office address?
Neblio Technologies Private Ltd
B-407, Maple Leaf Building,
Mumbai –400072
Maharashtra
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