TCL
- Warranty Refund Open
Ashok Sharma filed this complaint against TCL on Feb 04, 2022
I had purchased a TCL ** inch android tv and the tv had a brand warranty of * years
** months down the TC stopped working on **.**.** and I raised a complaint
COMPLAINT IN************ Dated **.**.****.
After this the technician visited and claimed the tv should be replaced
Further I was verbally promised a replacement in ** days as the model was outdated and not in stock.
Then on *th January I was called and told no replacement will be given if you accept we will refund rs *****/- I declined and told them either u replace or sort the problem out as per warranty terms. Further with many calls to the customer care again I was verbally promised a complete refund as the tv was not in manufacturing. I was told will be given in ** days
Then after ** days again I was told to send my bank details on mail for the refund.
Now another month down and now I am told we are arranging the part for replacement and will take another * months
All this is only verbal talk and they have not responded to a single email of mine over the last * months
I am totally disgusted with their attitude and behaviour.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
TCL
Resolved
Frustrated? File a Complaint
Pepperfry.com
"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."
Kaushik Mandal
Related Complaints
TCL - TCL tv installation not complete Closed
I have purchased TCL ** inch tv p*** model on Saturday and also it was delivered to me on **.**.**** but still now no one can come and installed the same.. ...
Jul 26, 2023 by Rajkumar
TCL - Faulty AC Not repaired even after 2 months Closed
I purchased a TCL AC from Reliance Digital last year (* May ****). The delivery was messed up by Reliance Digital and they delivered the wrong inner and outer unit. After multiple calls to TCL and Reliance to resolve the issue, I reached out to...
May 15, 2022 by Pooja Srinivas
TCL - TCL TV modelModel Display Issues Closed
I purchased ** inches TCL TV Model **P*** on ** Sep ** from TataCliQ. The display panel went blank on ** Jul ** and after the service call, TCL engineer informed that the TV would be replaced. My complaint no IN************ dt ** Jul **. I w...
Nov 25, 2021 by Prem Garg
TCL - Against installation Closed
I have buyed a tcl smart TV ** inches on Sunday date:**-**-**** bt till today ie;**-**-**** is not installed who will be the responble to this I want immediate action. Thnk u ...
Oct 13, 2021 by Satyanarayana
TCL - Tcl tv Service is pending from last 24 may Closed
Hi I have Tcl tv purchased in Dec **** and after * months its showing vertical lines I raised the complaint on ** may **** and they replaced the Lcd but problem not solved and closed my incident. Again I raise complain on **th of june ****and t...
Jul 11, 2021 by Triyugi Narayan Pandey
