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Sakshi verma filed complaint against Oyo on Jun 24, 2019
I booked a room on ** June **** Sunday, hotel sunview international at Karol Bagh, my booking ID is QACX****. I have made the payment of Rs. **** by online on phone pe. While booking it was written that all govt authorized identity is applicable at the time of check-in but when I went to check-in the manager over there said that you cant check-in with the local identity. He said that you can ask Oyo they will make you refund your amount back to you.
But when I call Oyo and raise a ticket against this issue, they replied me with a message that your refund is being declined. Oyo service is very poor they just say you will get the refund but when you call them to ask they put you on hold.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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