Shiprocket eCommerce and logistics solution
- Wallet Money was not transferred to my Back Closed
Firstly, I booked a shipment and it's such a shame that my pick-up was delayed by * days and the courier person never arrived but shared with the team that my package wasn't ready. I reached out to the customer service agents, the grievance team but all they had to say was please give **-** hours time. The shiprocket team sent me a message saying that your package was not labeled an hence we didn't pick up, but the real question is how did they know this because no one came to even see. Its really a scam to be honest. They kept on making promises but there is no sincerity in their work and do not really value their customers at all.
Anyway, I cancelled my shipment as I used Indian post after that. Now I wanted to get my wallet money back to my bank as I will never be using Shiprocket again.
I have been waiting for the last * days now. I received an email from them * days back that I should receive it in my account in **-** hours. And even though I haven't they have closed my complaint under resolved, the chat team, the customer service team is really useless as they just tell you again please wait for ** hours. And there is genuinely no help. It seems like no one actually takes you on priority.
It's not about the money, but the fact that they can't be trusted. I have been calling them everyday and it's so exhausting and not okay.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"Thanks Voxya for helping to resolve the issue."
Not even a single delivery done without hustle.I suffered loss on almost every delivery. Customer support makes no sense. Everything they say is line a recording. Not even a single action taken by them. They just fool small businesses owners a...
Nov 22, 2022 by Shivi
*) we dispatched the order from our end *) Upon several weeks of checking the order status said it wasn't delivered. *) I applied for a RTO *) The RTO took several days to return my order. And upon getting the return , it was a different i...
Nov 03, 2022 by Yogvedant Poddar
Dear Sir, Courier Shipment were booked to be delivered to Kashmir address details Mentioned below INVOICE NO. : Retail***** INVOICE DATE: **/**/**** ORDER NO. : ********** ORDER DATE: **/**/**** CHANNEL : Winterfresh SHIPPED BY: Delhivery Su...
Jun 07, 2022 by Kaustubh vijay masurkar
I booked a parcel whose AWB is ************** the customer refused to recieve the parcel because he went out of station due to some emergency the parcel then Ready for RTO now is been * days since its showing RTO Delivered but i haven't reciev...
May 23, 2022 by Fawad Azfar
The company is a logistic company i am an individual seller just put my foot in cod i have sent cod parcel through them, there are two parcel case in which i bear mental harrasment from them *. In this case i've sent a display to customer, the...
May 21, 2022 by Fawad Azfar