File a Complaint against Shiprocket eCommerce and logistics solution
Case Details
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Shiprocket eCommerce and logistics solution?
If you are not satisfied with Shiprocket eCommerce and logistics solution, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Shiprocket eCommerce and logistics solution and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Shiprocket eCommerce and logistics solution
But before filing a complaint, you should
a. Contact the customer support of Shiprocket eCommerce and logistics solution first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Shiprocket eCommerce and logistics solution - Delayed shipment Closed
To Whom IT may CONCERN, I am Amisha champati; from Hanu ImmersiveTech Pvt Ltd., writing to formally lodge a complaint against shiprocket concerning the significant delay in delaying my shipment with tracking number (*************),as well a...
Oct 17, 2024 by Amisha champati
Shiprocket eCommerce and logistics solution - Received wrong product Closed
I have ordered wifi *g Z-** sim card. I received wrong product pls exchange this product ...
Oct 21, 2023 by Naushadkhan
Shiprocket eCommerce and logistics solution - Received fake product Closed
Sir I ordered a product ,but I received fake product.there is no contact no of seller.i received my order from shiprocket ekart.plz help ...
Aug 30, 2023 by Megha
Shiprocket eCommerce and logistics solution - Parcel not delhivered Offered Resolution
Maine shiprocket ke through * may ko ek parcel bheja tha lekin vo parcel RTO hua and vo parcel RTO delhieverd hua lekin muje nai hua parcel courier boy ne kisi aur ko parcel RTO delhieverd kar diya and muje delhivered nai kiya aur pod main bhi ...
Aug 30, 2023 by Bhagyesh
Shiprocket eCommerce and logistics solution - Fake delivery update Closed
Https://voxya.com/view-complaint/shipment-is-not-delivered-and-they-are-not-refunding-my-money-awb-/****** . this complain is not resolved, and I want a refund in my bank account not in wallet they are giving in wallet ...
Jul 03, 2023 by Divyani mishra
Shiprocket eCommerce and logistics solution - Shipment is not delivered and they are not refunding my money AWB Offered Resolution
Shiprocket is a Fraud company that only makes people fool AWB SRTP********** booked in April. The order is still not delivered nor refunding my money. They added money in the wallet after a few days they deducted it and said the order was deliv...
Jul 02, 2023 by Divyani mishra
Shiprocket eCommerce and logistics solution - Damaged products delivered Lost Offered Resolution
The shipment was sent to the customer with AWB Number: ************** . Value of Rs. *****.**. The products were damaged when the customer checked and retuned the courier. There are * things that needs to be considered: *) The products are ...
Jun 14, 2023 by Wiremart
Shiprocket eCommerce and logistics solution - Package Lost Closed
Hi, I am raising this concern for a shipment that has been lost and we are unable to track it. The AWB is: **************. There is no response and ownership from ship rocket that has been taken into consideration.. Thanks. ...
May 18, 2023 by Wiremart
Shiprocket eCommerce and logistics solution - Package is not proper Closed
Sent incorrect product...
Jan 02, 2023 by Rakshitha
I have shipped a parcel from Kolkata on **-**-**** to Jharkhand which was expected to be delivered September **,**** on Cash on Delivery. It was OUT FOR DELIVERY on **-**-**** (*st September) & delivered on the same date at *:** in the evening....
Dec 27, 2022 by Vandana Sharma
Shiprocket eCommerce and logistics solution - Fooling customer support Closed
Not even a single delivery done without hustle.I suffered loss on almost every delivery. Customer support makes no sense. Everything they say is line a recording. Not even a single action taken by them. They just fool small businesses owners a...
Nov 22, 2022 by Shivi
*) we dispatched the order from our end *) Upon several weeks of checking the order status said it wasn't delivered. *) I applied for a RTO *) The RTO took several days to return my order. And upon getting the return , it was a different i...
Nov 03, 2022 by Yogvedant Poddar
Shiprocket eCommerce and logistics solution - Refund not issued for lost shipment Offered Resolution
Ship rocket lost my shipment. It took them a month or so to mark it as lost. I had filed a complaint for that earlier here. The shipment was insured and it has been over a month that they have not refunded my money. Every time I call, they as...
Aug 22, 2022 by Samar Farooqui
Shiprocket eCommerce and logistics solution - Wallet Money was not transferred to my Back Closed
Firstly, I booked a shipment and it's such a shame that my pick-up was delayed by * days and the courier person never arrived but shared with the team that my package wasn't ready. I reached out to the customer service agents, the grievance tea...
Jul 16, 2022 by Aarushi Tiku
Shiprocket eCommerce and logistics solution - AWB NO shipment not delivered and lost Closed
Dear Sir, Courier Shipment were booked to be delivered to Kashmir address details Mentioned below INVOICE NO. : Retail***** INVOICE DATE: **/**/**** ORDER NO. : ********** ORDER DATE: **/**/**** CHANNEL : Winterfresh SHIPPED BY: Delhivery Su...
Jun 07, 2022 by Kaustubh vijay masurkar
Shiprocket eCommerce and logistics solution - Package exchanged Awaiting Details
i have ordered a shoes from my friend’s shop and he made parcel on a normal packaging but today on **/**/**** i got my parcel lying outside my house and when i opended it it only contain of soft ball and nothing and also it was in the packagi...
Jun 06, 2022 by badal sikka
Shiprocket eCommerce and logistics solution - All Parcel Shipment Delivery Issue Closed
I booked a parcel whose AWB is ************** the customer refused to recieve the parcel because he went out of station due to some emergency the parcel then Ready for RTO now is been * days since its showing RTO Delivered but i haven't reciev...
May 23, 2022 by Fawad Azfar
Shiprocket eCommerce and logistics solution - Fake Delivery Attempt and Undelivered Package Closed
The company is a logistic company i am an individual seller just put my foot in cod i have sent cod parcel through them, there are two parcel case in which i bear mental harrasment from them *. In this case i've sent a display to customer, the...
May 21, 2022 by Fawad Azfar
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Bigfoot Retail Solution Pvt. Ltd.
Plot No.- B, Khasra - 360,
Sultanpur, M.G. Road,
New Delhi- 110030
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