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Vodafone India - Vodaifone not supporting with past bills

Srinivas Magaji Gundu filed complaint against Vodafone India on Jan 4, 2023

I am with vodafone from past **+ years, holding * SIMs. Presently migrating to different subscriber. Requested for past * months bills. No support from Vodafone. Earlier used to receive soft copy of mails regularly, on moving to family plan , mail id is not updated by the vodafone technician. Vodafone is refusing to share bills as my mail id is not registered. I have asked to refer to earlier bills and other sim, where mail id is registered. There is refusal to share bills. I have valid postal address, I have requested for consolidated hard copy of bills to be couriered at cost basis also. It is my rights to get my bills , for which I have paid. I want Vodafone to support me with my bills

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Vodafone India

78

Total Complaints

41

Total Resolved

52.56%

Consumer Satisfaction

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