KIA INDIA PRIVATE LIMITED
- Unresolved Vehicle Issues Open
Azam Muhammed filed this complaint against KIA INDIA PRIVATE LIMITED on Aug 10, 2024
On April **th, my vehicle experienced a breakdown and was subsequently sent for service at the KIA Nettoor branch. Despite the urgency of the situation, it was not until May *rd that I received a courtesy car, which was only provided after I escalated the issue to KIA India. My vehicle was finally returned to me on June **th, after an unreasonable delay of over two months. During this time, the warranty period on my vehicle expired.
Within just two days of receiving the vehicle, I discovered that the rear camera was malfunctioning. When I approached KIA for a resolution, they informed me that I would have to pay ₹**,*** for the replacement of the camera. This issue would have been covered under warranty if the repairs had been completed in a timely manner, ideally within a week or two. The extended delay caused by KIA's service center resulted in the warranty expiration, leaving me unfairly burdened with this additional cost.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Replace / Fix problem
Damages for loss and agony
KIA INDIA PRIVATE LIMITED
Resolved
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