HYUNDAI
- Unhappy Customer Open
Ganesh filed this complaint against HYUNDAI on Aug 08, 2024
I booked a Venue N-line on July **, ****. At that time, the salesperson assured me that they could deliver the car from their stock within a week (after showing me a bogus stock list). We went ahead and booked the car, but on July **, I was informed that they had booked the wrong color, which was unavailable. They asked me to pay extra for another color. I cleared the total amount for the car on July **. They promised registration on August *, and now on August *, they are telling me that the car hasn't even been dispatched from the production plant.
How is Hyundai allowing these people to operate a showroom that misleads customers with false information? This behavior will undoubtedly harm Hyundai's reputation and erode customer trust. I have all the written proofs and call recordings, and I am prepared to file a consumer complaint. Please take serious action against all those involved in this scam.
Fake Promises:
Displaying a fake stock list during booking and demanding payment.
Booking the wrong color car and demanding extra payment for another color.
Providing false commitment dates.
A CRM person being a friend of the consultant, resulting in no action, and the business head being unaware of what is happening.
Persistent calls before payment, but no updates from the showroom after payment.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
HYUNDAI
Resolved
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