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Cars24 - Unacceptable distribution Of CIBIL statement in the organisation

Saikat Mukherjee filed complaint against Cars** on Feb 13, 2024

This has happened to all of you who have entered your details on Cars** #cars** . How big an HNI are you , possibly your Cibil statement statement is floating like kites inside #cars** employees hands. Please have a read beneath.

I wanted to sell my car my old car on cars** #cars** and posted my car details on their mobile app. Not knowingly and surely wouldn't have proceeded if I knew I would fall a prey to this kind of a harassment. I received this email with my CIBIL record attached where a whole list of ** direct people CCID and * group emails ccid with my attached CIBIL information. Firstly my question is where on earth does CIBIL store a Loan NOC against a PAN number. *nd what will these ** people do with my Cibil statement keeping aside another ***s who are on the group distribution list.
Before even proceeding to pay for my vehicle or even taking an approval whether I agree to the price, they have accessed by credit report, floated to ***s not keeping customer identity as priority. What a menace ? For your reference please open any old cibil statement of yours and see what level of summary comes on the first page which really mean nothing since my data is openly distributed to who knows how many people in the #cars** organization.
As I mentioned how big an HNI person viewing this would have fallen prey unknowingly. Please stop #cars** and sell your car with some agreed figure in local dealers and have a peaceful sleep.

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Complaint Status

Resolution Demanded:

Apology letter from company

Damages for loss and agony

Cars24

36

Total Complaints

13

Total Resolved

36.11%

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