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Cars24
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Cars24?
If you are not satisfied with Cars24, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Cars24 and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Cars24
But before filing a complaint, you should
a. Contact the customer support of Cars24 first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Cars24 - Fraud that advisor Open
The cars** advisor first agreement that your total amount of car that you are selling is ***** and at first time they pay ***** after that there is no agreement no sign of they take my car and does not refunding the amount ...
Mar 26, 2023 by Aniket
Cars24 - Very bad service to the custmore and offering more and asking for less later Open
I had to sell my car in cars** where they offered me *.** for * days, now I tried to contact them they are offering * telling me that she didn't offer me *.** and her rude service was hurting my ego, she was like this is only I can give if u wa...
Mar 24, 2023 by sharath p
Cars24 - My Car Sell Inspection Closed
First time i had scheduled my Car sell inspection appointment on *th March,****. Executive Mayur Bhavsar came that day between *.** pm to *.** pm and done my inspection fully. After that till date i have not received Quote of my car. ...
Mar 09, 2023 by Chintan Patel
Cars24 - NOC PAYMENT NOT RELEASED Open
Cars** Concern- Mr. Memon had informed that original NOC is not required to issue New NOC from the Bank. On his trust, we had handed over the NOC to Cars**. When we had approached BANK for New NOC, Bank had informed me to give Old NOC. N...
Mar 02, 2023 by Nikhil Nigoskar
Cars24 - Daily unwanted calls from Closed
Daily calls from cars**, inspite of telling them to remove my number from their caller list. They have been calling me regularly! Its pure harrassment. ...
Nov 23, 2022 by Manav
Cars24 - Facing Technical Issues in the CAR Open
Past History: I bought the CAR from CARs ** on ** May **** and technical issue started before ** July **** and I logged the case for Engine Alarm and at the same time car was not taking pick-up and on ** July **** Abhishek Tyagi came . We we...
Aug 21, 2022 by Ramandeep Singh Maan
Cars24 - Miscommunication and Fraudulent transactions by Open
Hi ..Me and my husband wanted to sell FORD ECOSPORT **** Diesel on the **th of June. The agent whom we transacted with informed that the vehicle will be sold on * to * weeks and the RC & ownership will be transferred within * weeks. After rigor...
Aug 08, 2022 by Sohini D
Cars24 - Wrong reason for forfeit Open
HELLO I sold my car VW to Cars ** on **/**/** An amount of Rs.*****/-was held back, to be released after RTP Peshi which was to be held at siliguri according to cars ** on **th oct ****, i got a call on **th to land in silliguri ( WEST BENG...
Jul 12, 2022 by lavina
Cars24 - Froud on the name of party peshi Open
Cars ** refusing to pay ***** amount which they hold on the name of party peshi . They called me to be available on xyz date , I said I’ll check the availability and let you know , but date not confirmed. But for some reason I was not able t...
Jun 23, 2022 by Aditya Sharma
Cars24 - RC not transferred even after sale of CAR Open
I have sold my Car to CARS **,faridabad branch, in May **** and they have further sold to some dealer who again sold it to some buyers. It has been * years, i have following up with CARS ** for RC Transfer to new buyer's name but they are just...
Sep 15, 2021 by PARAS MAHENDRU
Cars24 - I took car loan of Rsin January 2021 from and purchased Alto bearing Reg No My loan ID is Closed
Sir, I took car loan of Rs. *,**,*** in January **** and purchased Alto K** bearing Reg. No. DL!CR****. My loan ID is **********. Now I want to give full and final payment for closing my loan (regarding forcloser process). Plz tell me the proc...
Sep 13, 2021 by tinkoo
Cars24 - MISSUEING MY DATA AND DISTURBING Closed
USING MY PERSONAL NUMBER CALLING "N" NO. OF TIMES FROM VARIOUS SPAM NUMBERS EVERYDAY WITHOUT ANY REASON AND DISTURBING INTERFERRING MY PERSONAL LIFE....
Sep 09, 2021 by MD HASMAT RAJA
Cars24 - Harassment and Unethical Practices Open
I sold my car Toyota Innova - UK ** AS **** to Cars **. An amount of Rs. **,***/ was held back, to be released after RTP Peshi which was to be held at Haldwani on **th Jan **. Firstly no one was responding to my talks when I reached RTO Hal...
Jan 21, 2021 by Capt SB Tyagi
Cars24 - Payment Outstanding Closed
Dear Sir, Sub: My Baleno car DL *CL**** sold to Cars**: On Sat, **th Dec i visited Sector **, MG Rd, Gurgaon for Car inspection & got a Quote for **,***/- which i agreed & a token of **** was paid. I was asked to provide the Bank NOC for ...
Jan 09, 2021 by SUBODH RANDIVE
Cars24 - Token Money not refunded by Open
On * Nov,****, I visited Cars** office at GIP Mall, Noida. I have booked a Hundai i **, Model **** car on a token amount of **,***/-. After getting **k, they provide Token receipt where it is mentioned that Token amount is not refundable but it...
Nov 05, 2020 by Anurag
Cars24 - Cheating by Open
I had selected a car online and was advised to visit Mumbai branch of cars** at Kanjur. So on **th September I visited Kanjur branch and there the car which I had selected was not there. The staff informed me that the car was sold long back but...
Oct 07, 2020 by Deepali Grover
Cars24 - Falsely inspected car sold Open
*th Dec **** "Saw the Car Reva-I (KA** N ****) on Cars**.com Went through the inspection details mainly the condition of the vehicle that showed *-star and above in all aspects" *th Dec **** A CARS** representative by name Anjan Gowda c...
Apr 02, 2020 by Tejaswi
Cars24 - Car 24 Bought my car and committed to Transfer within 180 days but not done yet Open
Cars ** Bought my Car on July ** and Paid Rs. XXXXXX.XX. At the time of Sale they confirmed that they will do the RC transfer to *rd party within *** Days and Today on **th Jan still the car is shown in my Name. I am chasing for the Transfer fo...
Jan 17, 2020 by Nilesh Pasarnikar
Cars24 - Services delay in RC processing and document collection Open
Hi Team, I bought Maruti IGNIS Car from Cars ** on **nd Dec **** and paid ****/- for Service charge and got the delivery of the car on **th Dec **** after paying the full amount to Seller, I also paid ****/- to Cars ** Represetntitnve for RC...
Jan 01, 2020 by SANTOSH MAHALAHA
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What is Cars24 office address?
Corp. Office:
Cariot Auto Private Limited
Plot No. 18 Sector 44,
Gurgaon- 122001, Haryana.
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