File a Complaint against Cars24
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Cars24?
If you are not satisfied with Cars24, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Cars24 and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Cars24
But before filing a complaint, you should
a. Contact the customer support of Cars24 first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Cars24 - Payment Open
I have been making payment every month on the ac i had my bank ac closed and I had inform the same to CAR** I had call and send email they told me to make payment through UPI which I have been doing even after email them the concern they are ...
Nov 17, 2023 by Monica Perugu
Cars24 - Old car loan foreclosure higher charges Open
they are not allowing me close the loan and imposing foreclosure loan even after paid ** EMI by myself...
Nov 03, 2023 by saurabh
Cars24 - Refund Closed
I sold a car on cars ** but they hold my ***** for rc transfer. After my party peshi through video call the rc got transferred still also they are not giving my money and manager Mrs. Shivali is talking very roughly and telling I will give only...
Aug 10, 2023 by Ruhi Yadav
Cars24 - NOC Holdback not released Closed
I sold my car at cars** with Appt ID: ***********, Issue: Noc submitted to them but amount not released. And when I call the concern person, he denied to release the amount also improper behavior and language from their employees seating at Ahm...
Jun 14, 2023 by Pulkit
Cars24 - Refund not proceed Open
They are not refunding my money And giving the false reason that i had bought car as a dealer but actually I have bought car as a customer They have signed TTO as a customer in that it is alsio mentioned that I have right to return car within...
Jun 02, 2023 by Vasu Kamani
Cars24 - Resale of Car with defective engine Open
I had purchased a used car [Renault Duster CVT **** Vehicle Registration No. KA**MS****] from CARS** on **-May-****, trusting the advertised *** quality checks promised by CARS**. After driving about **** Kms from Bangalore to Kottayam, the ...
Jun 02, 2023 by Adarsh CS
Cars24 - RC NOT TRANSFERED Open
WE SOLD MY CAR TO CARS** IN AUGUST **** TILL NOW RC NOT TRANSFERED AND SINCE AUGUST **** WE ARE FACING THIS ISSUE.DUE TO THIS ISSUE MY GRAND MOTHER AND MOTHER DIDN'T GET PENSIONS FROM LAST YER AUGUST ONWARDS. I HAVE RAISED A LOT OF TICKETS BUT ...
Apr 18, 2023 by MALLA VENKATASWAMY
Cars24 - Fraud that advisor Closed
The cars** advisor first agreement that your total amount of car that you are selling is ***** and at first time they pay ***** after that there is no agreement no sign of they take my car and does not refunding the amount ...
Mar 26, 2023 by Aniket
Cars24 - Very bad service to the custmore and offering more and asking for less later Open
I had to sell my car in cars** where they offered me *.** for * days, now I tried to contact them they are offering * telling me that she didn't offer me *.** and her rude service was hurting my ego, she was like this is only I can give if u wa...
Mar 24, 2023 by sharath p
Cars24 - My Car Sell Inspection Closed
First time i had scheduled my Car sell inspection appointment on *th March,****. Executive Mayur Bhavsar came that day between *.** pm to *.** pm and done my inspection fully. After that till date i have not received Quote of my car. ...
Mar 09, 2023 by Chintan Patel
Cars24 - NOC PAYMENT NOT RELEASED Open
Cars** Concern- Mr. Memon had informed that original NOC is not required to issue New NOC from the Bank. On his trust, we had handed over the NOC to Cars**. When we had approached BANK for New NOC, Bank had informed me to give Old NOC. N...
Mar 02, 2023 by Nikhil Nigoskar
Cars24 - Daily unwanted calls from Closed
Daily calls from cars**, inspite of telling them to remove my number from their caller list. They have been calling me regularly! Its pure harrassment. ...
Nov 23, 2022 by Manav
Cars24 - Facing Technical Issues in the CAR Open
Past History: I bought the CAR from CARs ** on ** May **** and technical issue started before ** July **** and I logged the case for Engine Alarm and at the same time car was not taking pick-up and on ** July **** Abhishek Tyagi came . We we...
Aug 21, 2022 by Ramandeep Singh Maan
Cars24 - Miscommunication and Fraudulent transactions by Open
Hi ..Me and my husband wanted to sell FORD ECOSPORT **** Diesel on the **th of June. The agent whom we transacted with informed that the vehicle will be sold on * to * weeks and the RC & ownership will be transferred within * weeks. After rigor...
Aug 08, 2022 by Sohini D
Cars24 - Wrong reason for forfeit Open
HELLO I sold my car VW to Cars ** on **/**/** An amount of Rs.*****/-was held back, to be released after RTP Peshi which was to be held at siliguri according to cars ** on **th oct ****, i got a call on **th to land in silliguri ( WEST BENG...
Jul 12, 2022 by lavina
Cars24 - Froud on the name of party peshi Open
Cars ** refusing to pay ***** amount which they hold on the name of party peshi . They called me to be available on xyz date , I said I’ll check the availability and let you know , but date not confirmed. But for some reason I was not able t...
Jun 23, 2022 by Aditya Sharma
Cars24 - RC not transferred even after sale of CAR Open
I have sold my Car to CARS **,faridabad branch, in May **** and they have further sold to some dealer who again sold it to some buyers. It has been * years, i have following up with CARS ** for RC Transfer to new buyer's name but they are just...
Sep 15, 2021 by PARAS MAHENDRU
Cars24 - I took car loan of Rsin January 2021 from and purchased Alto bearing Reg No My loan ID is Closed
Sir, I took car loan of Rs. *,**,*** in January **** and purchased Alto K** bearing Reg. No. DL!CR****. My loan ID is **********. Now I want to give full and final payment for closing my loan (regarding forcloser process). Plz tell me the proc...
Sep 13, 2021 by tinkoo
Cars24 - MISSUEING MY DATA AND DISTURBING Closed
USING MY PERSONAL NUMBER CALLING "N" NO. OF TIMES FROM VARIOUS SPAM NUMBERS EVERYDAY WITHOUT ANY REASON AND DISTURBING INTERFERRING MY PERSONAL LIFE....
Sep 09, 2021 by MD HASMAT RAJA
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Questions about Cars24
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How to contact Cars24?
What is Cars24 office address?
Corp. Office:
Cariot Auto Private Limited
Plot No. 18 Sector 44,
Gurgaon- 122001, Haryana.
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