Goibibo
- Umconfortable Hotel Stay Open
Vaibhav Jain filed this complaint against Goibibo on Jan 20, 2020
I reserve booking at COllection O Hotel.
Details -
CHECK-IN: Dec. **, **** CHECK-OUT: Dec. **, ****
No. of Rooms: * and No. of Nights: *
Room Type: Classic (*X)
I reach Hotel on ** Dec, **:** Noon. The room was no ready and thus we asked Host to clear and prepare our room so that during our return we can take a nap. We returned by *:** Pm ad tne room was alloted. The staty was so uncomfortable with no access to drinking water. We asked gost couple of times to arrange some and there was no action taken. The room was chilly cold and we ask for some alternatives and that too was not actioned. We have to vacate rooom by *:** PM the same day. The review was posted on Go Ibibo and the ost just replied with sorry. there is no financial remidiation offered.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Goibibo
Resolved
Frustrated? File a Complaint
Investment Reasearch Advisor
"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."
G Rajendra Prasad
Related Complaints
Goibibo - Refund not issued Closed
I booked a room in hotel through goibibo's portal. The room shown in photos was different and didn't have space for * people. I requested them to either change room or issue a refund but they refused for both. Booking id- GH**************...
Oct 03, 2023 by Lakshay jain
Goibibo - Money deduct but ticket not received Closed
So today morning I book a ticket on Goibibo app and I go to proceed to payment option and the payment is deducted but my ticket is not issue by Goibibo ...
Jul 22, 2023 by Ashish Ranjan
Goibibo - Money deduction Closed
I was using their app for the first time I was booking a train ticket so as I had done the payment the app closed automatically so as I reopened it no transaction was available in the history/booking and the refund is also not provided and I do...
Jul 20, 2023 by Abhay Pratap Singh Yadav
Goibibo - Refund not initiated by company Closed
On * th of March i had book a bus ticket through Goibibo. But bus was cancelled by bus operator and informed me on call as well on Msg. After that o had raised a complaint on goibibo application and there now its showing complaint resolved but ...
May 24, 2023 by Shshank singh