Jeeves And Flipkart - TV Repair Complaint not Addressed Since last 1 Month

Debasish Banerjee filed complaint against Jeeves And Flipkart on Nov 2, 2023

Our Sansui **” Ultra HD (*K) LED Smart LED Android TV started malfunctioning- i.e. half of the screen went pale and flickering. So I lodged a customer support request to avail the warranty and service the TV for repair. This was lodged on **/**/****. Since then, a serviceman came and snapped many photos and said that the display panel needs to be replaced. Following that, there were only SMS updates delaying the date of replacement. Jeeves also said that a new TV unit would replace the damaged one. Nothing has been done. This is seriously frustrating and annoying to not have TV for a month now.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Jeeves And Flipkart

Total Complaints

Total Resolved

50.00%

Consumer Satisfaction

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