- Travel agency cancelled my flight tickets and are not providing a refund Open
I booked a domestic flight through Travelook. I used a credit card for payment purposes and through due process, the total ticket amount of ₹****.** debited from my account. However, I received a peculiar email from Travolook, that stated that my booking was "in progress", which was unusual since the amount had already been debited.
I called up Indigo airlines to confirm whether they had received the booking I had made and to my utter dismay, they responded in the negatory.
In about ** minutes, I received an email from Travelook which stated that my booking was cancelled. The email contained negligible information about the refund I am owed. I called their customer care and they were extremely dismissive and on doing a quick internet search, I realised that Travolook has an utterly mala fide modus operandi and have cheated multiple consumers in the past. I understand my rights under the Consumer Protection Act, **** and I am seeking legal assistance under the same.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
"OYO has initiated a full refund within no time, only because of your help Voxya. Thanks a lot for the support."
My flight from Chandigarh to Hyderabad got cancelled by the agency Travolook on May **, ****. It has been nearly a year but I didnot get my full refund. I have contacted the customer care of travolook ***+ times but it is of no use. ...
May 03, 2023 by Srija Voruganti
I tried to book a flight from Mumbai to Chennai with reference no.REF********** on **/**/****, I paid for the booking but later it was cancelled from TRAVOLOOK's side. I was supposed to get my REFUND within * week of the cancellation but it has...
Mar 28, 2023 by Debasis Baliar Singh
My flight ticket dated *nd May **** cancelled by Travolook for booking price difference and after * month partial amount is refunded. From last * month I have called more than ** times and wrote mails to Travolook for refund but till the date i...
Mar 25, 2023 by Tushar Sail
We have been following up for the refund against cancelled ticket since last May ****. Booking reference number : REF********* Customer Care team just abruptly disconnects the call or keep call on hold. Very pathetic service...Irresponsib...
Jan 24, 2023 by Shwetha S H
I had booked a tickets for flight round trip and it reference number is REF********* from Dibrugarh to Delhi and Delhi to Dibrugarh from the website of travolook.com. The ticket was booked and had also send a email that it's in progress but aft...
Dec 19, 2022 by Surajit Aich