Facebook Pixel Tracking

Ubereats - Took extra time then bieng told

Nandita filed complaint against Ubereats on Sep 10, 2019

Dear ubereats I am a customer of yours and I am not satisfied with your service let me tell you why so ....so here's the thing I ordered * burgers today at *:** pm and after exactly ** minutes Uber is giving me a call to tell me that the vehicle on which my order was coming had some issues so they told me to order again and i asked will it take same time like more ** minutes and they said no it will be short we'll deliver it ASAP so i said ok i will order again and i ordered at around *:** and it was delivered at *:** so i had to wait for more than * hour for my order ...so tell me one thing where is my fault in this i can understand that the vehicle got some issue so i had ordered again i have no issue with that but taking almost same time actually more to diliever something that was on the way is not done i want you to tell me why did i had to wait for * hour when there was no need of this much time i want you to reply me and tell is this how you deal customers....is this what ubereats is giving us .....??????
Thank you

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Ubereats

18

Total Complaints

8

Total Resolved

44.44%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Anant kumar singhal on Nov 22, 2019

Ubereats – Food not deliveredClosed

I order food from ubereats,i wait for an hour , After an hour,they do not delivered food to me but they mark it delivered,and my money is deducted and when i complaint they said we cant do anything,

Rakesh on Oct 17, 2019

Ubereats – Few Items were missing and order delivered was also not as per specsClosed

On **th Oct I ordered for Karwa Combo-* from Nathu Sweet, Rajouri Garden but Fenni was missing and No of Mattis was as mentioned. No action till date in spite of many complaints.

Umeesha Singh on Sep 12, 2019

Ubereats – Wrong itemClosed

Ordered veg pizza from ubereats and recieved chicken pizza . ** September ****

Piyush Agrawal on Sep 11, 2019

Ubereats – My order was not delivered to meClosed

I placed the order on **th September. My order was to arrive around at **.** pm but the delivery boy did not call me even once. And they say he tried contacting you but couldn't reach you which is totally false. I w...

Suresh on May 14, 2019

Ubereats – Cancelled my lunch Closed

I ordered lunch and the actual delivery point was *km away from the delivery point shown. Even after requesting delivery they refused. Requested to pay Rs ** extra. Finally, they cancelled the lunch and it might hav...