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Ubereats
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ubereats?
If you are not satisfied with Ubereats, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ubereats and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ubereats
But before filing a complaint, you should
a. Contact the customer support of Ubereats first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Ubereats - My ubereats acc has been permanently blocked without cause Open
Hi sir this is dhananjay,i worked for uber eats as a delivery partner from * months,without any specific reason my acc has been permanently blocked.i shifted my family to hyderabad based on my job.but now we are suffering a lot.pls do the needf...
Jan 06, 2020 by Teri dhananjay kumar
Ubereats - Wrong delivery of food Open
I ordered for vegetarian items but they sent me non Vegetarian food. I'm a vegetarian ...
Dec 01, 2019 by Alisha bhagat
Ubereats - Food not delivered Closed
I order food from ubereats,i wait for an hour , After an hour,they do not delivered food to me but they mark it delivered,and my money is deducted and when i complaint they said we cant do anything,...
Nov 22, 2019 by Anant kumar singhal
Ubereats - Order not delivered Open
@UberEats Wow what a service...!!!! What a service...!!!! Absolutely pathetic and unreliable service. Keep raising the count of complaints rather than complements by providing useless customer service which is non-contactable. The issue ...
Oct 30, 2019 by Sateesh Kantamsetti
Ubereats - Order is not getting delivered in time Open
Order number #***AF was placed at *.** pm ist. deliverable time was **.**pm. But the delay was continued also no delivery boy assign till **.** pm. Also delivery time was extended to **.** PM. Finally i called the call center to. cancel the o...
Oct 19, 2019 by Nirav Poornank
Ubereats - Few Items were missing and order delivered was also not as per specs Closed
On **th Oct I ordered for Karwa Combo-* from Nathu Sweet, Rajouri Garden but Fenni was missing and No of Mattis was as mentioned. No action till date in spite of many complaints....
Oct 17, 2019 by Rakesh
*) I placed an order worth about five hundred bucks. The oder was delivered on time and the payment was made. Apparently, the delivery partner forgot to swipe 'paid' on his device. (I'd called him up to make sure he'd swiped 'paid' and he said...
Oct 16, 2019 by Shriya Bhunje
Ubereats - Wrong item Closed
Ordered veg pizza from ubereats and recieved chicken pizza . ** September **** ...
Sep 12, 2019 by Umeesha Singh
Ubereats - My order was not delivered to me Closed
I placed the order on **th September. My order was to arrive around at **.** pm but the delivery boy did not call me even once. And they say he tried contacting you but couldn't reach you which is totally false. I was using my phone for texting...
Sep 11, 2019 by Piyush Agrawal
Ubereats - Took extra time then bieng told Closed
Dear ubereats I am a customer of yours and I am not satisfied with your service let me tell you why so ....so here's the thing I ordered * burgers today at *:** pm and after exactly ** minutes Uber is giving me a call to tell me that the vehicl...
Sep 10, 2019 by Nandita
Ubereats - Food not delivered Open
I have ordered food through ubereats app yesterday night around **pm and the food,the delivery guy has come to the location and before I come out of my house the ,it's showing in the app tht food is delivered I didn't receive the food . And I c...
Aug 21, 2019 by Gokul Krishna
Ubereats - Charged for food not delivered Open
Unethical business practices coupled with the most pathetic customer support among delivery options in India. They only give template responses on social media and respond like mindless robots over chat/phone. I placed an order on July **th ...
Jul 28, 2019 by Akash selvaraj
Ubereats - UberEats charged me for no reason Open
I was browsing for cakes through uber eats and I added one in my cart just to see the available coupons and than remove it from the cart. After roughly * hours uber eats guy comes for the delivery with same cake. When we asked him that we have ...
Jul 01, 2019 by Nitin Yadav
Ubereats - Package not delivered and money isnt refunded Open
Hello Voxya., I ordered in ubereats #EE*** RS ***.** on **th June and made a pre payment from my credit card. Later after an hour at expected delivery time, the order was cancelled by the delivery partner. I also mailed uber about this as...
Jun 28, 2019 by Prathamesh Vanarse
Ubereats - Cancelled my lunch Closed
I ordered lunch and the actual delivery point was *km away from the delivery point shown. Even after requesting delivery they refused. Requested to pay Rs ** extra. Finally, they cancelled the lunch and it might have been used by the Ubereats p...
May 14, 2019 by Suresh
Ubereats - Accepted order and then cancelled it Closed
I placed the order in Ubereats for which amount was deducted from my account. I received message and mail related to it. The app was showing order accepted page with the time required to deliver but didn't receive mail or message. After a few m...
Apr 25, 2019 by P.S.Nitin
Ubereats - False outstanding payment Open
They show me a false outstanding payment and when I tried to tell them about it on their help service, they totally ignored me. They charge ** rupees for my cab cancellation but in actual when the app was searching for driver nearby me, the Ube...
Apr 07, 2019 by Divyesh tanwar
Ubereats - Not delivered Closed
I ordered food on ubereats. But due to technical issues order was cancelled immediately. But they charged penalty for that cancelled order. With out placing order they simply charged *** rupees....
Feb 11, 2019 by Navaneeswar Rao B
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