Facebook Pixel Tracking

Cars24 - Token Money not refunded by

Anurag filed complaint against Cars24 on Nov 5, 2020

On * Nov,****, I visited Cars** office at GIP Mall, Noida. I have booked a Hundai i **, Model **** car on a token amount of **,***/-. After getting **k, they provide Token receipt where it is mentioned that Token amount is not refundable but it was not told earlier. I committed that I will pay balance amount through a bank loan within next one week. On * Nov,**** when I explored for Car Loan from bank, they asked to provide for Car cost on Insurance (IDV-Insurance declared Value) paper so I approached Cars** to provide Insurance paper which they send within an hour. When I gone through Insurance paper where IDV is declared *.** Lac. and do some more analysis, I came to know that it's on road purchase cost was *.** Lac. So based on it, I found cost of Car offered by Cars ** on much higher side. Therefore I sent a mail to provide the car on price of *.** Lac or cancel the deal and refund my money back. They dont' reply over phone call regarding refund. Please help me to get my money back. Thanks,

Anurag
Mob:**********

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Cars24

44

Total Complaints

18

Total Resolved

40.91%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Tanya Trivedi on Nov 13, 2025

Cars24 –  forfeited Rs party peshi amountClosed

I sold my lucknow registered car to cars ** in gurgaon on *th October and was told that party oeshi will take around ** to ** days. On *th nov , I got a call from the support agent and he said that I have to pay a ...

Ghanashyam D Hegde on Aug 14, 2025

Cars24 – Refund required Closed

Upon booking the inspection for my car to sell, they completed the inspection and demanded *** rs for bidding process hence money was paid from my end. However in the bidding, I didn't get the price I expected. Sti...

pranav tiwari on Jul 27, 2025

Cars24 – not refund Closed

meri car ka inspection kar charg ke rupaye **** le liye tatha cars** walo ne bola tha ki aapki kar ki jo vailu ****** rupaye aayi hai aapki car ko * se * din me jarur bech denge kintu aaj ** din ke baad bhi meri ca...

Abinash Nayak on Jun 15, 2025

Cars24 – Warranty claim of service issuesClosed

My complaint is regarding a paint job carried out on my vehicle through your Fourdoor Service Center, which was booked via cars** platform. The service included a full repaint of my car and was provided with a *-yea...

Alamgir mujawar on Mar 25, 2025

Cars24 – Car front accident not information Closed

Respected sir , I am owner of Elite motors This is my *rd vehicle inspection miss cars** last two vehicle I am loss *****rs and again venue inspection miss charge me why I am pay inspection miss cars** , I am att...