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NueGo - Ticket got cancelled

Balasubramanian filed complaint against NueGo on Feb 5, 2024

NueGo travels (TN ** BA ****) from Pondicherry to Bangalore cancelled ticket booked of Medhini (*A , * B , * C, * D) without any notice due to their technicall issue and alloted * seats to someone .This cancelled happened after onboarding te bus and middle of journey . NueGO travels also insisted to get down immediately . We were clueless why the ticket got cancelled and why it was cancelled . With * Children at middle of road we were asking for rights for seat and somehow instaed of * seats, bus arranged for * seats . But what would be problem if this happen to Lady or other family members where they would dropped in unknown place and somethinng happens to them. Wanna know where can I log complain for such scary problems . Please help

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

NueGo

3

Total Complaints

2

Total Resolved

66.67%

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