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Xiaomi - The phone burns off in an year

Vinod kumar filed complaint against Xiaomi on Feb 3, 2020

The Redmi Y* phone got burnt itself when I was even not in the room. I gave my complaints and photo evidences to redmi service center and now after a week of analysis, they said they will give a reassembled phone for which half cost will be borne by the customer. First, it was dangerous to life of any member in family and what is warranty their reassembled phone won't blast?
At last to these questions they said that this is customer induced.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Xiaomi

40

Total Complaints

12

Total Resolved

30.00%

Consumer Satisfaction

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