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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Xiaomi?
If you are not satisfied with Xiaomi, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Xiaomi and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Xiaomi
But before filing a complaint, you should
a. Contact the customer support of Xiaomi first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Xiaomi - Not honouring warranty Open
I purchased a Xiaomi groomer from amazon in Oct ****. It stopped charging in the month of Apr ****. I called Xiamo customer service, rep asked me to take it to nearest service center, which I did. Service center insisted on bringing the box tha...
Nov 02, 2024 by Senthil Dhanapal
Xiaomi - Scammed by Xiaomi Open
Dear Sir / Madam, I had raised a complaint for repair of my Redmi TV under warranty. The complaint no. was M*******. After * days followup the technician visited on *th at around *.**PM and then after checking he said that the panel needs to b...
Sep 20, 2024 by Kaushik Sidhpura
Xiaomi - Issue with My xiaomidmi smart band pro sports Open
Dear Team, I had purchased the Mi smartband pro smartwatch on June **** and **th july **** within one month the smartwatch touch had became weak it is taking lot of time when I swipe the touch for going to other option. Had had come to JNTU ...
Jul 30, 2024 by Vanga Santi Kiran Reddy
Xiaomi - Assured Instant Discount not Received After Payment Through Credit Card Open
While Purchasing the mobile from Xiaomi Redmi ** Pro *G it was clearly mentioned in the Order Page that on payment through HDFC Credit Card Rs.**** Instant Cash Discount on all variants and this was escalated on **.**.**** to Xiaomi till the ti...
Jul 26, 2024 by RAKESH WADHWANI
Xiaomi - Demand for service charges Open
I am writing to seek clarification regarding the service charges I recently incurred for an engineer visit . The service was conducted on **/*/**** and I was charged for service. He just said as your device is out of warranty you've to pay the ...
Jun 26, 2024 by Krishna
Xiaomi - Mobile diaplay damaged by staff Closed
Mobile display damaged by staff engineer during battery changed. They refuge to listen my complaint. ...
May 20, 2024 by Gulvesh
Xiaomi - Xiaomi model dead after update Open
I have updated my Xiaomi **i and after update it slow down and in the evening, I found that it was completely dead and customer care agents are Xiaomi store told me that my phone is unrecoverable...
Apr 26, 2024 by Amir khan
Xiaomi - Phone stopped working after 3 days Open
Poco X* Pro *G, under warranty, purchased * days ago. IMEI/SERIAL NUMBER: ***************. I ordered Poco X* pro *G from flipkart, and after * days the phone screen is black, no charging, no power, nothing. Calls also don't work....
Mar 17, 2024 by Evan Ferrao
Xiaomi - Repair parts deficit Closed
Hello, I want to complaint about not getting parts to repair my Xiaomi K**i in Kolkata. I have literally contacted every authorised service centre as well for the frame and display of my device which got damaged and it's pathetic and disappoi...
Nov 09, 2023 by Saeed Anwar
Xiaomi - Returnrefund issue fraud Closed
it's Xiaomi email noreply@in.passport.xiaomi.com Service.in@xiaomi.com order id **************** transaction no ************ date of purchase **th September **** they accept their mistake but not ready to refund my amount please refund my amo...
Oct 30, 2023 by Srinivas
Xiaomi - My new trimmer stops functioning within a couple of months Closed
I bought a new Xiaomi Mi Grooming kit worth Rs.**** INR couple of months back. I've used it only twice and now all of a sudden the trimmer stops functioning. Since I have one year warranty thought of replacing with a new good item. So I sent ...
Oct 13, 2023 by Gokul
Xiaomi - Complaint against Xiaomi India due to camera System UI Problem regarding Open
I bought redmi note ** pro mobile from redmi store online on ** july **** but camera got damaged due to mui update i went to service center they asked me rs ***** to change motherboard but i didn't change After that the CEO of Xiaomi announced ...
Aug 11, 2023 by Akash Kushwaha
Xiaomi - Cheating Closed
the product which ibought was repeatedly going to service forevery *-* months the problem is being repeated continously..the service centre and customercare are not providing me with sufficient justice..they simply servicing the device and tell...
Jul 14, 2023 by B.Arun Singh
Xiaomi - Device over heating Open
My phone was over heating I was contact to xiaomi customer and service center but problem was not solved service center was giving * job sheet there is no problem but still my device is over heating (torch was off due to over heating) I was c...
Jun 24, 2023 by Kola Shiva shankar
Front camera not working issue (it's issue from Xiaomi known issue) ( each handset faces same issue with the camera) They should repair it free of cost because it is the issue from company side. All the poco mobile phones face the same issue wi...
May 02, 2023 by Arman Qureshi
I have purchase Redmi pro book laptop in Feb **** from flipkart. And now its screen suddenly black out in between. So i took my laptop at your service center which is located Deep enterprises, Sector-** main sohna road, Gurugram, Haryana-******...
Apr 15, 2023 by Anupam Yadav
Xiaomi - Mobile blasted while on charging Open
I was complained about my mobile blasted(A*) in voxya platform on February month of ****. I didn't get any response from responsible company of my mobile blasted which is XIAOMI. After one year I again complain about this issue. But till now I...
Apr 13, 2023 by T Pramod kumar
Xiaomi - Network issue in device Closed
My xiaomi **i *g device have a serious network issue. It not able to catch *g network for long time. Inform to company about that but they say wait for software update. Finally got update today but problem not solve. Then company start the loop...
Mar 29, 2023 by Mainak Dhali
I've visited the service centre for my laptop repair but they changed my product with a different one. This i got to know when i checked the IMEI and SRN....
Nov 13, 2022 by Suraj Belwal
Xiaomi - Fake defected MI TV Open
I had bought a MI tv of ***** on ** May **** from Mittal Electroworld, Address: B*/****, Main Bazaar, Machhiwara, Punjab ******. It was working till ** July ****. Means it worked only for ** days. Then I registered a complaint at MI for the sam...
Jul 16, 2022 by Gurdial Singh
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Questions about Xiaomi
Ask questions about Xiaomi and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Xiaomi?
0805 370 916
What is Xiaomi office address?
Xiaomi Technology India Private Limited Building Orchid. Block E, Embassy Tech Village Marathahalli Outer Ring Road, Devarabisanahalli, Bengaluru
What is Xiaomi customer care email?
service.in@xiaomi.com
Where to find Xiaomi discount coupons?
Who is the Owner / CEO of Xiaomi?
Lei Jun
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