TCL
- TCL AC Issue not resolved for 3 months 110 days Open
Abhishek T V filed this complaint against TCL on Jan 07, 2023
I have bought an AC from TCL on **** (TCL *.* Ton * Star Inverter Split AC, **CSDV*S) and it had an issue with error message "E*" on the screen. I have raised a service request *n **/**/**** with TCL as I have warranty under Request No: IN************. Technician came and said it is an issue with the external unit and will fix it under warranty once he receive the new part in * week.
It has been * months+ (*** days) and nothing happened. I have made numerous calls, sent mails and all they tell me is you'll get a refund soon and the issue has been forwarded to the concerned team. I'm tired and almost */*rd of an year gone without them fixing AC. I even sent them Bank Account details and PAN card as they said refund is approved but it's all just promise and nothing happens. Please help me.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
TCL
Resolved
Frustrated? File a Complaint
Paio Accessories
"With your help I have received a full refund. Genuine platforms like Voxya are rare to find. Would love to see Voxya reach greater heights. Thank you for your prompt and professional responses."
Nisha Bedi
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