Tatacliq.com
- Tata Cliq Voltas Beko Dishwasher Return Issue Closed
Abhay Kumar Ojha filed this complaint against Tatacliq.com on Jun 07, 2021
I ordered Voltas Beko * Places dishwasher from TataCLiq online and received the faulty/damaged product. After calling the customer support team and sharing all the details of the product and images substantiating proof. Technician visited and checked the product and validated that product is damaged and replacement needed. However, TataCliq is denying replacement/exchange of the product. They stated that they will return the product and refund the amount. Return pick-up was scheduled on *th June and courier company (Bluedart) called on *th June pick-up the product but canceled the ticket stating jurisdiction and since then no efforts made by Tatcliq to get the product returned and refund my money. Every time I call customer support, they say *-* days and this has been the case from *th june. My money is stuck and I want to order a new product. After making so many calls explaining my situation to TataCliq, they are not willing to expedite the request and mentally harassing by giving false excuses. This situation is really frustrating and causing lot of issues.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Tatacliq.com
Resolved
Frustrated? File a Complaint
Rapido
"I would like to thank Voxya for helping me in the resolution process. Rapido agreed to reimburse the expenditure amount and paid as well."
Rajani Kanth C
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