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Tatacliq.com
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How to resolve Tatacliq.com complaints online
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Tatacliq.com?
If you are not satisfied with Tatacliq.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Tatacliq.com and write your complaint in detail
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4. Get refund / replacement / damages from Tatacliq.com
But before filing a complaint, you should
a. Contact the customer support of Tatacliq.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Tatacliq.com - Wring product received Closed
I had ordered Titan Watch from tata Cliq but i received a hair color. In spite of making complaint and sending photos and video of unboxing they have refused to take return and refund my money. ...
Feb 17, 2023 by Ashwath B Hegde
Tatacliq.com - Confiscated my money by not letting me return orders Open
I am regular customer of TataCliq and place many orders on regular basis by paying money upfront. I agree that my return rate is also high (as most of the times the product quality does not match the one shown in the images), and this has annoy...
Oct 24, 2022 by Aradhana Singh
Tatacliq.com - Product not received Closed
Ordered * product through the app. But i didn't received * of the product and so i made a complaint online. But they kept on waiting for their team to investigate the issue, which went for * weeks, after that they said refund will be initiated ...
Apr 30, 2022 by Sheethal Alex
Tatacliq.com - Defectiev and Overpriced Product sold Closed
An old defectiev stock sold to us and later refund declined ...
Mar 19, 2022 by SUBODH BHATT
Tatacliq.com - Used iPhone 13 delivered instead of brand new Open
I have ordered an brand new iPhone **-*** GB Starlight on **-Jan-**** through TataCLiQ. Order id: *********. I received the same on **-Jan-****. While unboxing I found that the inner box of iPhone seal was already broken. Image is attached for ...
Feb 02, 2022 by Dishank
Tatacliq.com - Received defected Product Closed
Dear sir, I ordered one SSD hardisk on **/**/**** it delivered on **/**/**** . I got defected product after that I complaint and email to company they said contact to brand they denied to return and replace very worst service quality please ...
Jan 31, 2022 by Raghvendra sharma
Tatacliq.com - Refund money Closed
Tatacliq account shows refund successful but no money was credited to my bank account....Tatacliq account also shows that money refunded successful to my bank debit card but not received my money ...
Jan 24, 2022 by Sangeeta sahana
Tatacliq.com - Tatacliq sent used mobile Open
I ordered MI **X mobile phone from Tatacliq.com on **st October **** and got the package on **th October ****. Mobile box has scratches and stains. I had contacted Tatacliq customer care and they've asked me to open the box. Accessories inside ...
Oct 28, 2021 by Aneesh Kumar
Tatacliq.com - Logitech They sent me used product Closed
I ordered a Logitech G*** Hyperion Fury FPS Gaming Mouse product from tatacliq.com and they sent me used / renewed / broken seal product. This is my Order ID *********....
Jun 17, 2021 by Sandeep Puttur
Tatacliq.com - Tata Cliq Voltas Beko Dishwasher Return Issue Closed
I ordered Voltas Beko * Places dishwasher from TataCLiq online and received the faulty/damaged product. After calling the customer support team and sharing all the details of the product and images substantiating proof. Technician visited and c...
Jun 07, 2021 by Abhay Kumar Ojha
Tatacliq.com - Didn t receive refund from Tatacliq com Open
On *th April, I bought Hawkins Pressure cooker worth Rs.**** from Tatacliq online which I paid through Tatacliq Cash and my bank account . The Transaction ID is *************** but due to quality issue of the product, I returned the product on ...
May 08, 2021 by SUBHADEEP KOLEY
Tatacliq.com - No escalation process Closed
Called TataCLiQ about the installation of my product purchased from them and spoke to Deepika from customer care and I requested to speak to the supervisor and she says that the manager never takes the call. Asked her about if I have an escala...
Apr 01, 2021 by Jude
Tatacliq.com - My prepaid order get cancelled second time by company side Open
I placed order of voltas * star inverter ac @***** .order no ********* on * march but after * days my order cancelled automatically by tata cliq and refund got after * day .i call to customer and assured me that this thing will not repeat Ag...
Mar 14, 2021 by Nitin kumar pandey
Tatacliq.com - Refund not deposited Open
I have returned an item with of *** back to tatacliq.they have collected it, saying refund has been initiated. After *-* days they told me that refund is deposited to your account. I have checked mini statement, asked to check the transaction I...
Jan 23, 2021 by Pooja
Tatacliq.com - Refund not processed Open
order not delivered. recieved email sorry not able to deliver refund within *-* days ** days over still no refund...
Jan 20, 2021 by RAJEEV SAGWARIA
Tatacliq.com - Refund not done Closed
Tried to place an order (*********) on **rd Dec **** , amount got debited from my bank account but order did not go through .Got a message that the amount will be credited back but till date no amount is credited back .Made numerous calls , wha...
Jan 18, 2021 by Suma .T
Tatacliq.com - Apple charger Closed
I ordered an apple **W Charger from tata cliq and I received the Samsung brand charger so I'd raised a complaint regarding the same. But they not able to get the solution to my issue I request you to please go through my concern and help me ou...
Nov 24, 2020 by Samarth Goyal
Tatacliq.com - Tatacliq is not scheduling a return pickup Open
Hello, I have been mailed them as they needed some photos and I also provided them a reason for return but they are not scheduling a return pickup. Here below is the email which I have sent them today: How many times do I need to call you...
Oct 23, 2020 by Nitin Porwal
Tatacliq.com - Incorrect refund amount received Closed
I have received an incorrect refund amount. I have raised the complaint so many times but it is not resolved yet. Every time i get assurance from customer care agent that i will get the amount within * hrs . however , no amount received yet eve...
Oct 20, 2020 by Deepika Gharti
Tatacliq.com - Used damaged product sent Return rejected Open
I have purchased a zebronics a** HD monitor from tatacliq. But, I was surprised to see that a used damaged product has been sent. The screen was damaged with * large dots ( dead pixels) and used power codes were sent. They are not even acceptin...
Oct 20, 2020 by Varun
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Tata UniStore Limited
4th?Floor, Empire Plaza 2,
Chandan Nagar, LBS Marg,
Vikhroli (W), Mumbai - 400083
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