- Stale food delivery Open
I ordered food from the zippy restaurant via swiggy on dated **/**/****. The food was stale so I complain it to swiggy. In response, they said there is no such policy for this issue and they can only refund ₹**. As I asked them to provide me with any senior executive number they denied for it. Even after telling them that I'm a regular customer and no such thing happened before they didn't refund the whole amount. Where the food was stale and it made me sick the response astonished me.
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Are you Lawyer?
Refund / Credit for purchase
"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."
i had ordered * items from swiggy..i.was charged for all * but only * items were delivered..i checked with restaurant..they confirmed that one packet was.not collected by swiggy.. i requested swiggy several times for refund but they refuse to ...
Mar 26, 2021 by Sakshi Sharda
Hi, Items Order No : *********** Order Date: March **, **** I had ordered food from NEW Mahesh friends food center, BTM Layout yesterday night, but the items received were stale and there was a weird smell in the chicken. I contacte...
Mar 22, 2021 by Roshan S
The delivery agent received our order from the restaurant at *:**pm and didn't deliver it to us. He switched off his phone and waited at the restaurant till his shift was over ie. **:** pm. He later moved in opposite direction of the location. ...
Mar 19, 2021 by Ishita Bhatnagar
My Swiggy order from Saptapadi Restaurant,Golpark was delivered around *:**pm. When i started having the food at *:**pm, i found the fish was completely rotten, and a pungent and sour smell was coming from it.It completely ruined our lunch....
Mar 13, 2021 by Anirban Barman
On *th of march, I tried ordering food from Swiggy for the amount of Rs.***. The food ordered was for my family and kids who were at home for the only holiday we spend together. When i tried to confirm the order the money was taken from my acco...
Mar 10, 2021 by Sudheesh Kumar