Excitel
- Speed concerns in internet and ticket not resolved even after 5 days Closed
Praveen Kumar R filed this complaint against Excitel on May 05, 2023
Hi,
I have raised concerns regarding internet speed * days back and no one approached me till date. When I call customer care they will assure that ticket will be solved within * hours but nothing happening from last * days. Please look into this issue and resolve this ASAP. Also, refund my money for the remaining days. I dont need this pathetic service. After paying, I dont want to beg customer service people daily to look into the issue.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Excitel
Resolved
Frustrated? File a Complaint
ZebPay
"I was struggling from last one month for refund. But when Voxya started social campaign, the CEO of Zebpay contacted me directly to refund the amount. Billion thanks!"
Rahul Parmar
Related Complaints
Excitel - My internet is not working from past 4 days Closed
It's been four days, and my internet is still not working. Interestingly, no one from Excitel has called to address my issue. I've been making multiple calls daily, but every customer care representative asks for more time and mentions that the...
Jul 17, 2024 by Umang Kumar Lavaniya
Excitel - Refund not issued after 167 days Closed
I haven't received refund from excitel . It's been almost *** days . They dont answer any questions. ...
Jun 14, 2024 by Himanshu Tyagi
Excitel - Excitel No internet past 5 day Closed
Hi, This concerns my Excitel broadband, which has not been operating for the past * days, and there has been no resolution from the backend staff; they have just postponed the ETA. If they are unable to meet consumer criteria, I am asking for ...
May 08, 2024 by Santhosh
Excitel - No internet in my router Closed
I have raised a complaint for router shifting The device is shifted, but no internet connectivity is there in my device, raised the ticket too Chasing since * days no any update from excitel Still issue not resolved. ...
Dec 02, 2023 by Yashashwi mishra
Excitel - Security Refund Closed
I discontinued using Excitel Internet and they collected the device on **st aug, **** and as per there policy security refund should be credited in customer's account within ** days. Today its *rd Nov, still I haven't received any update on thi...
Nov 03, 2023 by Karan Duggal