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Excitel - Speed concerns in internet and ticket not resolved even after 5 days

Praveen Kumar R filed complaint against Excitel on May 5, 2023

Hi,

I have raised concerns regarding internet speed * days back and no one approached me till date. When I call customer care they will assure that ticket will be solved within * hours but nothing happening from last * days. Please look into this issue and resolve this ASAP. Also, refund my money for the remaining days. I dont need this pathetic service. After paying, I dont want to beg customer service people daily to look into the issue.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Excitel

56

Total Complaints

33

Total Resolved

58.93%

Consumer Satisfaction

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