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TTK Prestige - Spare part not provided

Antony v george filed complaint against TTK Prestige on Oct 13, 2020

I was using prestige water purifier.But its tap got damaged. I visited my nearest prestige shop and service center at pala for a new tap.The tap cost is only rs ** and they are asking me to pay rs *** for tap.They need rs *** as service charge for rs ** tap,otherwise they will not give tap.Already they have spare taps.I compliant about this issue to prestige coustomer care executives. But they are also asking me to pay rs*** for a ** rs tap.Actual photograph of the spare tap taken at pala service center is also attached with this mail.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

TTK Prestige

9

Total Complaints

8

Total Resolved

88.89%

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