TTK Prestige - Induction Cookware Warranty Claim Request My warranty is going to expire

I am again writing to express my dissatisfaction regarding the service I have received from Prestige, despite its esteemed brand reputation. On March **th, I raised a complaint regarding my malfunctioning induction cooker. Despite numerous follow-ups, the engineer who visited my premises attempted to install old components, prompting me to request new ones. Regrettably, I was informed that the required parts were not available and would be delayed.

It has been several days since this assurance, and I am yet to receive any update or resolution. I am attaching a photo of the old plate that was being fitted into my induction cooker for your reference.

As a globally recognized brand, I expect Prestige to uphold its standards not only in product quality but also in after-sales service. It is disheartening to experience such a lack of responsibility and accountability in addressing customer grievances.

I urge you to provide an immediate update on the status of my pending service request and ensure prompt resolution. Your attention to this matter is greatly appreciated.

Thank you for your understanding and cooperation.