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Dell India - sold defect products

bhuwan choudhary filed complaint against Dell India on Sep 4, 2022

hi,
i bought my new laptop on ** july ****. after i week i start facing battery problems . i called to my seller and informed about this problem and he arranged * customer center engineers but later again i facing the same problems. After suggestion of seller i contacted to customer care and they also checked but the problem is not resolved. i told them replace my laptop or refund my money. they are harassing me and not fixing my problems. i have been following more than one week but they rounding me bush want to harassment case also .

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Dell India

12

Total Complaints

5

Total Resolved

41.67%

Consumer Satisfaction

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