PLANET SPARK
- Siblings account not enabled despite making the promises by the planet spark counselling team Open
SHAIK IBRAHIM filed this complaint against PLANET SPARK on Jan 27, 2023
Hi,
I had enrolled my son to planet spark only on account that siblings account will be free. They had a session with me and made assurances that they have a siblings policy which ensures enabling account for the sibling upon payment for the first child. Despite calling them multiple times to enable account for the sibling they are not responding. They even made a verification call for the sibling to enable the account but nothing has happened so far. Please help me in getting refund or i need account for my daughter as well to be enabled.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
PLANET SPARK
Resolved
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Robu.in
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
Vijayasimha Ajarananda
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