Savana by Urbanic
- Shadowfox pickup partner was not able to send otp i asked savana to change pickup panel and they did Closed
Anushka Pandey filed this complaint against Savana by Urbanic on Sep 04, 2024
I want to return a package from savana by urbanic which cost **** rupees and they assigned a pickup agent from shadowfox delivery, the pickup agent was not able to send me pickup otp. he cancelled the pickup request. It happened * time and it is happening from past one week. Return request duration is within ** days of delivery. I contacted to savana agent to change the panel she said that she has changed I again got same pickup agent, then I contacted savana agent again she said it was changed by system. I request *-* times . There is no change in anything and they are doing formality. All I want is change in pickup panel and my refund
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Resolution Demanded:
Refund / Credit for purchase
Savana by Urbanic
Resolved
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Flipkart
"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."
Nirmala Mary
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