You Broadband
- Service not provided and refund not processed Closed
Madugula Srinivas Santosh Kumar filed this complaint against You Broadband on Oct 08, 2020
Resolution Demanded:
Refund
Damages
I have requested for a new broadband connection and paid for the connection online as the you broadband customer executive promised me that the installation will happen in * days. After the payment, I was told that the service executive isn't available, so it's getting delayed. After waiting for a couple of weeks, I have asked for a refund. Since then I have been calling the customer care multiple times and all they say is our backend team will look into it. I even wrote a mail to the nodal officer and nothing happened. It's been *.* months and I have contacted them several times but they are not processing my refund.
Are you brand?
Are you Lawyer?
You Broadband
OYO Rooms
"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."
Asif Belim
Related Complaints
You Broadband - Modem refund not received Closed
Already all disconnection procedure completed on website and mobile app. Also confirmed by 'You Broadband ' Pune appellate officer 'Shahaji Dupade' As per official Refund policy, refund should be credited to my account within **-** days ...
Dec 03, 2022 by Ravi Mehta
You Broadband - No refund from YOU Broadband Closed
No refund from YOU Broadband since * months after quiting with their service and putting complaint. ...
Sep 30, 2021 by Yogesh Shah
You Broadband - Internet service providers Closed
I am facing everyday internet issue where internet doesn't work from last one month. If we called service engineer they tell like it's maintenance is going on. I don't what maintenance they do everyday. As we are working from home due this net ...
Aug 11, 2021 by Vijay Thombre
You Broadband - You Broadband Power benefits not added from over a year Closed
I have been calling You broadband customer care since more than ** days regarding adding my power benefits which have not been added to the account since Nov ****. Every call is taken up by a new employee and doesn't have a clue of the existing...
May 28, 2021 by Suryakumari
You Broadband - YOU bb modem Refund not recieved from 6 month Closed
I have planed of * months that started on ** April **** and finished at ** October ****, and after finishing day the modem i submitted and now till the date refund not recieved i have registered compliance every *-* weeks but no response from ...
Apr 13, 2021 by Raval harshil