Urban Company
- Service not booked but deducted money not refunded Closed
Shraddha Srivastava filed this complaint against Urban Company on Nov 09, 2020
Resolution Demanded:
Refund
A salon service booking was intiated through urban company app on *-nov-****. The payment is donne through google pay.Even after payment deduction, no booking confirmation recieved and a system generated message that the transaction has failed and in case of money got deducted, refund will be done in * working days. Its * working days has passed post transaction but no refund is recieved.Pls get the refund and penalise URBAN COMPANY.
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Urban Company
Goibibo
"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."
Kannan Vanangamudi
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