Urban Company
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Complaints
Urban Company - Urban company person spoiled my jaguar fiitings and scratched all of it Closed
The urban company guy who came for intense cleaning of bathroom , used some kind of chemical and sharp objects that after a few days of the booking has left spoiled my jaguar fittings and the new fittings looks tarnished and he used some kind ...
Oct 31, 2024 by Arushi chandna
Urban Company - Parts taken for service and its also past due date no response from the company Closed
had placed a service request for my washing machine repair, there were multiple requests placed and each time a technician arrived looked at it and sai its fine and i paid the visit fee, recently a technician visited and advised some issue with...
Oct 31, 2024 by Pronab Das
Urban Company - Marbles damaged after cleaning service Open
my mom had booked a sofa cleanup service on **th oct and the service finished alright. the guy cleaned up the marbles with some chemicals and my mom told him beforehand to not use third party chemicals for the cleanup and the guy replied that i...
Oct 21, 2024 by Piyush Jammar
Urban Company - Damaged my Gyeser Closed
My gyeser wwas not heating the water. The professional changed the heating element, but broken something inside the tank and now the tank is leaking water. The gyeser is unusable now because of this leakage issue. Urban company denies to provid...
Aug 27, 2024 by Bighnaraj Mishra
Urban Company - Bad Service and No Refund Open
Request was to repair the washing machine where drum wasnt rolling. The technician visited and said its motor issue and needs replacement, additionally better to replace drum supporters or whatever it gets called and charged whooping *.*k + tax...
Aug 16, 2024 by Suraj Rathod
Urban Company - Water purifier delivered but not installed Open
New M* copper water purifier delivered on **.**.**. The installation of the machine has been postponed for the last * days. No reply to email. The customer care manager could not provide a firm date for installation....
Jul 15, 2024 by Anbarasu Ponnuchamy
Urban Company - Uc credit direct expire Closed
My uc cash and reward amount, Urban Company direct Debited my account, this is my own money. I want Refund....
Jul 11, 2024 by vaibhav rohokale
Urban Company - Painting Services Not Completed Open
I had taken painting services from Urban company. They charged me *****/- as upfront payment and assured that work will start on stipulated date. The work started after * months delay and there were poor workmanship. In between the painting ser...
Jun 18, 2024 by Rohit Raj
Urban Company - AC Service issue Closed
I took AC service in May and since that day AC started giving trouble. *-* technicians and senior technicians have come and they are not able to issue till * month. I have escalated to media team also but still no benefit...
Jun 07, 2024 by Rajiv
Urban Company - Poor and defective service Open
My AC was not cooling properly, so I booked technician visit from Urban Company. The technician visited on May *, ****. The technician did some repair work and refilled the gas. Few days later the cooling dipped. So, on June *, ****, I booked a...
Jun 07, 2024 by Byomkesh
Urban Company - Complaint against urban company Closed
This is to inform that i got my AC repaired from urban company on ** may The professional changed the compressor of my AC its not working since then and even after multple complaints i have not got any resolutions...
May 27, 2024 by Arushi Anand
Urban Company - Fraud by company Closed
On **/**/**** , I took AC service from Urban Company. The company claims the warranty of ** month in its luring Advertisement. Before completion on ** month , My AC was not doing cooling , so as per the policy of the company I claimed the war...
May 24, 2024 by SUMEET VERMA
Urban Company - Issue with TV Repair Closed
I got my Samsung LET **'' TV motherboard repaired. The Urban company technician took the TV to his workshop and delivered back after * days. However, the issue cane back. I again raised a revisit from the technician and he again took the TV to ...
Feb 21, 2024 by Sumeet Narang
Urban Company - Laptop damaged Closed
I bought my laptop in ****, and till **** December it was working perfectly. Then I wanted to upgrade it, and paid Urban Company to upgrade the SSD and RAM which was very much overpriced, but atleast I was relieved that I was in good hands beca...
Jan 22, 2024 by Siddhartha Chatterjee
Urban Company - Item not delivered Closed
Booked N* Native water purifier from urban company app on **th Dec with slot assigned for **th *am but still not received it despite so many reminders and every day getting a call to assign another slot for installation..how installation could...
Dec 13, 2023 by Sanjay
Urban Company - My property has been damaged while the cleaning service Open
I had taken services from urban company on *st September**** for cleaning bathroom , they used chemical which spoiled my Kota stone , I had mentioned in the review that I am unhappy with the services , they didn't take any action , I took next ...
Dec 06, 2023 by Purvi shah saggu
Urban Company - UNPROFESSIONAL EMPLOYEE Closed
I have been cheated urban company ,Even im unable to raise the concern on there portal as there is no chat option coming to complain against the plumber who was sent by Urban company at our home to get the water motor repaired. Plumber name is ...
Oct 17, 2023 by ROHAN
Urban Company - Split AC not working after service Closed
On ** september ****, I booked for deep clean AC service on URBAN COMPANY app ,due to non cooling issue. For that I prepaid Rs.***. Prior to service I informed service professional Mr. Shahrukh that P* error is coming on indoor unit and there i...
Oct 09, 2023 by PRAMOD KUMAR MAURYA
Urban Company - Service complaint Open
* person from urban company came at home and they do our AC service and fill gas In AC service and give * moths warranty but AC is not working well we are contacting them and they are not picking my call. And they taken **** rupees. ...
Sep 09, 2023 by Ishwar bhai
Urban Company - Laptop did not return after many days Closed
They took our laptop on **st and said will return on *rd max , but they did not receive our calls , once they received and said that we will call you back and did called back. Till now there is no response from.them...
Aug 04, 2023 by Priyanka
Urban Company - Home salon classic Open
Hi.. i live in Mumbai but had booked an appointment with Urban Company for **nd June **** at ** noon in Kota. The professionals messages me that if she can come * pm. I called her and told her there is a reason I booked for ** noon. The profe...
Jun 22, 2023 by Vikalpa Shah
Urban Company - Why cancellation charge of Rs 100 was deducted Closed
I booked for Split AC servicing and paid on line Rs. ***. Urban Co. Sent two people and they inspected the AC and said Gas has to be filled up and the cost of Gas is Rs. **** and the filling charges Rs ****. It is shocking to hear the cost and...
Jun 10, 2023 by Ranganathan Venkatraman
Urban Company - AC Repairing and Refiling and Complete service Open
Dear Sir, This is to inform you that i have booked Ac repairing and Refilling and Complete AC Service on Dated **.**.****. They has Engaged one Executive Name: B Bhushanam, We have contacted the Executive but he is not Even Responding and Pic...
May 24, 2023 by Gabu Naveen Reddy
Urban Company - Worst Services Closed
I raised a service request for my AC and that time my AC was perfectly fine and was givining proper cooling and then the person named AKhil came for service and he hardly gives ** mins for AC service and then i raised re-visit for the same but ...
May 15, 2023 by Prachi
Urban Company - Faulty Service done Open
I booked a service from urban company on **th April. After * cancelled booking I got this one. A person came from urban company and checked that AC was cooling before service. He serviced the AC within ** minutes and said its done and went with...
Apr 21, 2023 by Rohit Verma
Urban Company - Loss due to false warranty commitment Closed
I booked AC cleaning services from Urban Company. One of their engineer, named Mohd. Yakub visited and asked me to get gas refilling the copper coil changed with a total cost of INR ****. He committed that copper coil would be covered under wa...
Apr 04, 2023 by Amit Ranjan
Urban Company - RO got damaged Open
My RO got damaged in just * months after getting it repaired from urban company professional. The professional used a used product and fooled us and it damaged the motor of my RO and it costed me additional **** rupees to repair the product....
Apr 03, 2023 by Nishant Narang
Urban Company - Repair not done yet Open
I am writing this email regarding a complaint about the washing machine. I am continuously forwarding complaints on app helpdesk but the problem is not getting resolved. There was an issue of power in the machine, it may be due to loose wiri...
Jan 05, 2023 by Amit Kumar
Urban Company - Carpenter damaged my wall and Urban company not reimbursing the loss Open
*) I ordered carpenter service from Urban Company(UC) for curtain rod installation *) He Damaged my wall *) I informed UC on chat and they asked me to hire external mason to repair the wall. *) They said damage is reimbursable upto **,*** IN...
Oct 27, 2022 by Niraj Mohan
On Sep *th I booked for a AC repair and a deep clean service. Technician named venkatesh was assigned for Sep *th and he came and checked the AC , he mentioned that some issue at the board, it has to be repaired. When I asked how much and whe...
Sep 13, 2022 by Vinodh GN
Urban Company - ISSUE NOT RESOLVED EVEN AFTER PAYMENT IN ADVANCE Open
My AC was not cooling so I booked online gas refilling service of Urban company that included the checking of leakage and filling of gas, on ** June ****. The technician visited on the next day and filled gas without proper checking of the leak...
Jul 04, 2022 by SACHIN PARASHAR
Urban Company - Invoice breakup was not provided for a service Overcharged and duped Closed
The invoice breakup up for the plumbing service or the spare parts bought was not provided. I was misled. The Customer Care is also not responding to my complaints, emails or calls. ...
Jun 22, 2022 by P Murmu
Urban Company - AirConditioner Electronic Boards Damaged Open
I requested for AC service with Urban Company on **-March. Their service person told the boards got damaged during service and taken away for fixing that repair. But he didn't return it after * month, when I tried to file a complaint with polic...
May 19, 2022 by Aravindan S
Urban Company - AC DESTROYED BY URBAN COMPANY Open
My name is Gaurav and I am resident of North Bangalore, I have a complaint against urban company, I shifted permanently in Bangalore in **** March, I have booked one installation of Split air conditioned at my home through urban company app. Te...
May 02, 2022 by Gaurav Verma
Urban Company - Scammed AC servicing set up Closed
Mar ** - AC servicing done Performance detoriated Aug **th - LTV and Gas needed replacement, *k spent and ** days warranty Oct - Mar - AC not used due to winter Mar ** - Again advised by UC that LTV and Gas replacement mandatory to proceed ...
Mar 15, 2022 by Sayan Bhattacharya
They sent a professional to repair my tv on the March **th **** to my parent's address in lucknow. He picked up the tv without giving any reciept or invoice lying to my father that he will send it via online to myself. When the professional cha...
Mar 12, 2022 by Shrishthi Dixit
Urban Company - TV repair Pathetic experience heavy losses with Urban Company services Open
My experience of UC TV Repair service- They have tied up with local mechanics in your area without any background checks. I booked for TV repair service and the so-called professional picked up my television set and returned back my original p...
Feb 15, 2022 by Arun Gupta
Urban Company - Complete service not received Closed
I had booked for UC parlor services on **nd September ****. The professional who arrived for the service said she did not have enough wax so she will do only hands wax and would come again the next day for legs wax. But she never arrived despit...
Oct 16, 2021 by Anusha Pai Fondekar
Urban Company - Service guy did minor repairing but charged for new installation Open
Urban Company Service guy charged me inappropriately. I will make sure i get refund for this. I wont tolerate any wrong doing. & I know this is extremely wrong to charge heavily to a customer for minor repair work (which wont be called repairin...
Aug 28, 2021 by sulav agarwal
My antique wooden frame has lot it's colour and lustre...
Aug 04, 2021 by Vandhana Chatrumal Hemdev
Urban Company - Service denied after taking complete payment Closed
I had a painting job scheduled, and the team allocated to the job came and denied the service after taking the money, saying that the job as instructed would take a 'lot of effort' from their side. I have sent multiple emails and raised **ish c...
Jul 02, 2021 by sana simran
Urban Company - Washing Machine Repair Closed
The Washing Machine Technician Reached at my place very late. Since we have to go somewhere due to some family requirements, the late coming is not acceptable. After physical inspection of Mahcine he has confirmed us that the dryer Motor is fa...
Jun 10, 2021 by Santosh Kumar Tripathi
Urban Company - No response from customer service Open
I'm unable to redeem my gift voucher to book a service. I've sent multiple emails to Urban Company but no one is responding. There is no phone number to their customer service. It's very annoying that we are unable to contact them whatsoever. ...
May 15, 2021 by Kumar M
I got my LED TV repaired through a technician sent by Urban Company, and paid a large sum of money for the same. As per the technician, he claimed that he had replaced a faulty mother-board inside the TV with a new motherboard. I asked him spec...
Feb 12, 2021 by Shatadru Sen
Urban Company - Issue with AC servicing Open
Hi Urban Team, I have opted servicing two ACs at Surat, Gujarat one of which - Bluestar started no cooling issue post servicing, hence didn't provide feedback even though technician insisted. Later on **/** raised concern through Urban app a...
Jan 27, 2021 by Krishnamurthi Rudra
Urban Company - Regarding uninstallation of split AC Closed
I had booked service to uninstall my split AC. The technician cut the pipe from external and internal unit which is not the correct procedure. Now when I will install it at new location to connect the pipes gas welding will be required....
Jan 13, 2021 by Ravindra
Urban Company - Paid for painting a few walls a month ago and still the work is not done Open
I decided to get a few walls paint in my house and booked it through Urban company. Their representative visited my house Mr Wasiq Ahmad who’s a cheat. I got a quotation and paid prepaid partial amount of around *,***₹ After receiving the...
Jan 10, 2021 by Shantanu Garg
Urban Company - Poor painting job Open
I booked a paint job for **k. The workers came and started the work, then occasionally supervisor came and started cutting the scope of work. It came to a point that I had to ask them to just leave. So here is the situation, Paint work inco...
Dec 31, 2020 by Amit Batra
Urban Company - Pathetic experience Closed
I had scheduled a service for Bathroom cleaning (* bathrooms) on December *, ****. On the so-called professional’s arrival, my father asked him if there is a way to add kitchen cleaning to the service, or shall we book another service altoget...
Dec 18, 2020 by Aditi Singh
Urban Company - 1199 I was to use bu July 2020 Open
My credit was till July 2020 as I am a senior citizens I did not want to Use their service due to COVID Now they say they cannot extend the validity .it is absurd in these times also they want to grab money Ranjanupanda ...
Dec 15, 2020 by Rnjan panda
Urban Company - Painting and water proofing work not done properly Closed
Booked water proofing and painting service from Urban Company in Pune. They performed the service with ***% advance. Within ** days the issue resurfaced and there are cracks on the wall and paint peeling off. I raised complaint with UC and aske...
Dec 04, 2020 by Kalpak Patki
Urban Company - Did not get the refund Closed
I booked bathroom cleaning and person denied to come so I had to cancel the booking and I haven't received any refund and could not contact customer care too. It's been more than ** days and there is no even single number to contact the person...
Dec 02, 2020 by Nithilam R
Urban Company - Pest control service not provided Closed
I have booked a pest control service under which UC suppose to give * visit. Only work done in *st visit.*nd visit is pending since *st november and they are rescheduled the same for *-*times. No body is responding and unable to talk or custo...
Nov 12, 2020 by Shubhrangshu sengupta
Urban Company - Service not booked but deducted money not refunded Closed
A salon service booking was intiated through urban company app on *-nov-****. The payment is donne through google pay.Even after payment deduction, no booking confirmation recieved and a system generated message that the transaction has failed ...
Nov 09, 2020 by Shraddha Srivastava
Urban Company - Fridge repair Closed
I HV requested Fr my fridge repair.aperson came.checked it.as per his version part is unrepairable..u HV to make new wiring.which cost **** rs.i agreed.he repaired same part nd taken ****rs.im a senior citizens.cant move out being paralysed.pl ...
Nov 09, 2020 by M.p.arora
Urban Company - Ac repair done wrong Open
I got the AC gas filled through Urban Company and paid the technician through Google pay. The company have * months warranty but the gas leaked twice. I am trying to contact the company but there is no contact details available...
Jul 28, 2020 by Ashish Goyal
Urban Company - Spoiling the product to generate extra money and opportunity Closed
While reallocation of my Ac they damaged the gas valve so the gas can leak and they can come and do the refiling to earn extra money from the service. there are lot of proof available on the platform where people had the same issue from urban c...
Jun 21, 2020 by Punit kumar
Urban Company - Defective servicing Open
Requested URBAN COMPANY the service for AC GAS FILLING ON ** May and paid initial advance of Rs. ***. The technician came and said that the gas has to be filled for which amount specified has to be paid. He filled the gas overva short time and ...
Jun 21, 2020 by N. S. V. KAMESWARA RAO
Urban Company - Urban Slap Open
I ordered a chimney cleaning from urban company (urban clap) and the professional arrived and did it. Two days later my motor shorted and burnt and became damaged. It will cost Rs **** to repair. I have already paid Rs **** plus Rs ***. The pro...
Jun 20, 2020 by Saif
Urban Company - Left the job incomplete Closed
I had this issues from the day I took my AC service. The technician worsen my AC as it has no fault before and nobody from your side providing me solution they said me to wait for **hrs and it's been ** hrs I haven't received any call from you...
Jun 11, 2020 by Swati Katare
Urban Company - Worst Servicing Open
Neighbours staying above us had called people from Urban Company for servicing of air conditioners. While cleaning their air conditioners, they damaged our air conditioners. If they don’t know how to clean when they should not come atleast ou...
Mar 07, 2020 by Sneha Chowdhart
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