GTPL BROADBAND AHMEDABAD
- Service is very poor and unprofessional Closed
Akram Valiullah filed this complaint against GTPL BROADBAND AHMEDABAD on Oct 05, 2020
Resolution Demanded:
Apology
Akram Valiullah
Concern -
*) connection lost since * days. Facing connection problem every month. Sometimes * times a month for minimum * day.
*) they have installed dp at my terrace and black box may be fiber optic box or something.. I have atleast called * time to customer care to inform that box is been damaged.. send someone to replace it. They ask me to mail or to visit branch.
*) At least *-* people visited my house regarding diffrent concern weather it's about new connection or service anything.. I told all of them to replace that box, they always told me that will send someone..
*) After installing dp there are nearby *-* connection going from tbat dp.. My entire terrace covered with wires with no proper alignment.. wires are every corner of my terrace. i always ask call centre and the person who visit my house to fix it up. Nobody bothered to do it properly.
*) I have given my property to you to use. I have no issue if you have installed your device on my terrace but that doesn't mean anybody can come to my house anytime saying I want to go to your terrace.. you should inform me first if you are willing to go to my terrace.. every time I allow the person to enter saying that next time call me first then come.. but nobody has done that.
*) Nobody has a proper visiting card or employee ID card who came.. how can I let someone enter into my house without confirmation.
*) I am tired and I will Not allow anybody to enter my house from now on without prior information and without id card..
I don't want that DP and devices at my house any more. i have a family and I can't allow anyone to come and say I want to visit your terrace..
Please remove that dp and resolve my connection problem as soon as possible..
Nobody is professional neither they are giving satisfactory answer to our query..
I have tried everything .. I don't know where to complain and whom to complain now..
Are you brand?
Are you Lawyer?
GTPL BROADBAND AHMEDABAD
Udaan
"I'm very happy to inform you that this issue has been resolved today I've received my refund. !!!Thank you Voxya Team!!! "
Adil Khan
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