GTPL BROADBAND AHMEDABAD
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Complaints
GTPL BROADBAND AHMEDABAD - GTPL broadband connection Extension due to no internet available Open
My name is Bharati Jay Thakkar. I have taken GTPL broadband in April **** for whole year and paid amount Rs.****. After taking connection there is so many days (approx. *** days) there is no internet connection available. I raise my complain...
Feb 13, 2024 by Bharti
GTPL BROADBAND AHMEDABAD - GTPL broadband internet complain Closed
Internet is off since **-**-**** morning. It's been ** days today. my problem is not solved. And now even my complaint is not getting registered. But your technical team is not taking any action....
Jul 13, 2022 by KrishnaChandra Maurya
GTPL BROADBAND AHMEDABAD - Internet not working Closed
For since last * week, my internet is not working and I have raised complaints multiple times and every time the next day the ticket gets Closed without the technician checking the issue. Every time I am calling Customer support they will say t...
Oct 03, 2021 by Mihir Gandhi
GTPL BROADBAND AHMEDABAD - My GTPL WiFi is NOT WORKING Closed
HII FOR THE LAST * MONTHS MY GTPL BROADBAND CONNECTION IS NOT WORKING PROPERLY AND I COMPLIANT WITH THE MY PROBLEM BUT GTPL CUSTOMER CARE HAS NOT REPLY ME AND HE/SHE SAY THERE IS A TECHNICAL ERROR EVERY TIME PLEASE PROVIDE ME SOLUTION I AM IN ...
Sep 02, 2021 by ANUJ PANDYA
GTPL BROADBAND AHMEDABAD - Facing internet issue Closed
I am not getting internet which I have paid for it, I just getting answered of wait for ** hours from their customer care. I am not paid to them to listen to this bullshit. Complain automatically resolved by a technical person without solving ...
Aug 12, 2021 by Nikhil Jain
GTPL BROADBAND AHMEDABAD - No service No refund Only fake promises Closed
On ** July, ****, I registered for GTPL Broadband connection. The sales agent came within * hours, in the evening. He took advance payment of Rs ****, ***Mbps plan for * months. He promised that the connection will be provided in *-* days. ...
Jul 20, 2021 by Shami Manohar
GTPL BROADBAND AHMEDABAD - GTPL broadband Closed
i planned ** mbps gtpl broadband. i payed money *nd june and its start **th june but since day one internet does not work i complaints against gtpl many times also i raised ticket but its automatically closed without resolved my internet soluti...
Jun 28, 2021 by Rutu
GTPL BROADBAND AHMEDABAD - Router not shifting Closed
I am tired of this company I had router shifting request ** days ago at that time company staff do not allow to pay shifting charge then after * days i paid charges for shifting but now staff speak lies every time and It needs ** more to comple...
Jun 24, 2021 by Chintan thakkar
GTPL BROADBAND AHMEDABAD - Gtpl broadband is not working since last 3 days Closed
Gtpl broadband connection stopped working on **th June, ****, * PM around. I have registered complaint at *:** PM around on that day itself. I called many times on **th June, Saturday and **th June, Sunday. But none of them came to solve this i...
Jun 14, 2021 by Disha Sharma
GTPL BROADBAND AHMEDABAD - GTPL BROADBAND AHMEDABAD GTPL Cheat and Bad behaviour by Sales person Closed
I have renewed my broadband plan from ** mbps to ** mbps with the condition that they will install fiber optic by replacing existing traditional setup. Sales person refuse to help and said it will take ** more days, so in total it will * month ...
Jun 05, 2021 by Rathod
GTPL BROADBAND AHMEDABAD - Connection not shifted to new home even after 19 days of request Open
I have registered a shifting request on *rd May ****. It's been around ** days still my connection is not started. I visited the bapunagar office * times but still, the resolution is not provided. Every day I call customer care about the same b...
May 21, 2021 by Denish Makwana
GTPL BROADBAND AHMEDABAD - Internet is not working Closed
I purchased GTPL Broadband before * month with **mbps plan for six months but internet is not working properly and it get disconned again and again. Also I am unable to operate my GTPL account through GTPL application. Now my work get stuck bec...
May 19, 2021 by Mukesh Prajapati
GTPL BROADBAND AHMEDABAD - Received calls and WhatsApp Message from GTPL Open
Before * years ago I have subscribed GTPL board band and stopped subscriptions after *.* years due to relocation, and not refunded money of * month remaining subscription. But Still, I am receiving calls and Whatsapp message from different nu...
Apr 30, 2021 by Haresh Vidja
GTPL BROADBAND AHMEDABAD - Sales executive uneducated and unprofessional Closed
I have inquired online for gtpl broadband... And from the next day their executive's calls started, in * days got ** calls... I have talked with him twice or thrice about their plans nd then tell him that i will give u a call after talking to m...
Apr 11, 2021 by Vidhi shah
GTPL BROADBAND AHMEDABAD - Pathetic Service from GTPL Closed
Hi Team, Username:parth_**, Since the last * months, I am holding GTPl Broadband Connection. More than ** days I already faced an issue When I am Trying to create ticket some time pop up says Pop Down/Sub pop Down. I s this a way you guy...
Feb 16, 2021 by sunny
GTPL BROADBAND AHMEDABAD - Upgradation of Broadband Plan Not Done Completely Open
dear sir/madam, i have gtpl broadband connection, nagarajan**, and i have upgraded my plan to ** mbps one which is fiberoptic connection on january **, ****, and made payment through icici bank cheque, #******. they informed me that the cab...
Feb 15, 2021 by Nagarajan
GTPL BROADBAND AHMEDABAD - No Internet Closed
From: "yoursupport" <yoursupport@gtpl.net> | Add to Address book | This is spam To: <bhavesh_gadhvi@rediffmail.com> Subject: Re: Extension- Broadbend two date Date: Tue, ** Feb **** **:**:** IST Dear Sir/Ma'am, ...
Feb 09, 2021 by Bhaveshdan J Gadhvi
GTPL BROADBAND AHMEDABAD - Service Request Not Resolved Closed
My service request number is ******* which I filed with GTPL on January **th, ****. I was assured that the complaint will be resolved in ** hours. A guy came and checked the router and confirmed that there was no issue with router and the fa...
Jan 21, 2021 by Kartikey Singhal
GTPL BROADBAND AHMEDABAD - Internet line damaged no fix after 5 days Open
Internet line is damaged since * days, their resolution of complaint time on ** hours, I've complained at least ** times on call and app, but they just say we'll fix it. It's been * days since the issue, no technician coming to fix it, we're fa...
Jan 19, 2021 by Preet soni
GTPL BROADBAND AHMEDABAD - No responce bad service Open
I am gtpl broadband customer and since last * month i am not able to use internet many times i complain but the closed my complain without giving soluction and again when i call they making full not answering propperly they harresing me sinc...
Nov 18, 2020 by MITESH ANJANE
GTPL BROADBAND AHMEDABAD - GTPL SERVICE IS UNPROFESSIONAL Closed
After getting new broad band connection from GTPL on *-**-**. I have suffered regularly from *pm to next day morning ** am from connection termination and they do not agree to cancel connection and refund or permanent solution with extension in...
Nov 12, 2020 by Vinay Mishra
GTPL BROADBAND AHMEDABAD - GTPL services not provided Open
I am a GTPL customer , Akshita Jain and I have paid for GTPL broadband connection on **rd Oct’** and connection was done on **th Oct’**. Initially when connection was joined, I faced many problems as the connection was not proper. ...
Nov 06, 2020 by Richa Jain
GTPL BROADBAND AHMEDABAD - GTPL not provide services after payment received Open
Dear Sir, I booked a gtpl broadband connection on *th Oct,**** receipt number R************** and paid Rs.****.**/- for New_F**_**MBPS_** months and till now no connection getting form GTPL and sales person did not picking up the calls; not ...
Oct 25, 2020 by Pathan Naimkhan
GTPL BROADBAND AHMEDABAD - Service is very poor and unprofessional Closed
Akram Valiullah Concern - *) connection lost since * days. Facing connection problem every month. Sometimes * times a month for minimum * day. *) they have installed dp at my terrace and black box may be fiber optic box or something.....
Oct 05, 2020 by Akram Valiullah
GTPL BROADBAND AHMEDABAD - Unstable Internet Connection Open
I have lodged several complaints against an unstable internet connection to my broadband provider GTPL. In the middle of COVID-** pandemic , one cannot survive without a stable broadband connection.I have drained enough of my time in complaini...
Sep 22, 2020 by BONEY UPADHYAY
GTPL BROADBAND AHMEDABAD - Too much slow speed although we purchased plan Open
Hello Sir/Madam, We have purchased GTPL Broadband plan of **MBPs a week ag i.e. approx *st Aug **** and today it is **th Aug, within ** days I logged two complaint both has been closed by GTPL team by saying "Resolution Done". Worst service i...
Aug 12, 2020 by Chander Maheshwari
GTPL BROADBAND AHMEDABAD - Non Delivery of Service took additional money but didn t activate Closed
*. Dec **st, I put a shifting complaint online on a call with GTPL from my old office to the new office (Piplod to Vesu - Surat) and they provided me a shifting deadline of * days.. *. It was urgent so I took follow-ups * times within the * ...
Aug 06, 2020 by Suraj Gaud
GTPL BROADBAND AHMEDABAD - Need refund Closed
I have paid **** for ** Mbps plan but i am not getting even * Mbps form starting of the plan at * months ago. I need a refund. ...
Jul 29, 2020 by Dhruv Joshi
GTPL BROADBAND AHMEDABAD - Installation not done Closed
We booked connection and take *-* times confirmation of availability on phone then Pay amount of Broad band Plan Rs ****/- on **/*/****. Then after GTPL person told me connection not available at your place on lots of follow up after ** days of...
Jul 27, 2020 by Kaushal Patel
GTPL BROADBAND AHMEDABAD - Connection not done yet Open
i have paid coonection fees of **** on **th june ****. i was told within week mine coonection will be done and avtivitaed, till date no one is calling me even for rgistaring gtpl borad band coonection, even i m not getting response from the sal...
Jul 17, 2020 by Niyaz varaiya
GTPL BROADBAND AHMEDABAD - Service is not delivered till date Closed
There is no power in my router since ** days. In my house all the gadgets working only on broadband. First i have filed a complaint regarding this. They told me there is a server issue it will resolved in * days. So i had done recharge in all m...
Jul 13, 2020 by Vishal ashokbhai barot
I am facing net connection problem since last * months, i am not able to use GTPL internet, I called almost ** to ** times customer support, till now i am suffering from same problem, (i can Say zero customer support, it means zero customer...
Jul 13, 2020 by Tejas n surati
GTPL BROADBAND AHMEDABAD - No any service regarding gtpl broadband Open
Hello , i had to instal the brodband aug-**** ,plan -**mbps, but never rich their **mbps till today andsometimes *-* days/week are always not working properly.. This issue i had to told the broadband office ...and person came to our home and ...
Jul 12, 2020 by Vismay modi
GTPL BROADBAND AHMEDABAD - Gtpl broadband connection complaint Closed
Hi, I have taken internet service since ** days out of which ** days , internet is not working. Every time it starts raining my internet doesn't work for *-* days.My work is closed due to internet problem. Also when ticket has been raise...
Jul 08, 2020 by Nirva
GTPL BROADBAND AHMEDABAD - GTPL Internet is not working Open
I have installed GTPL BROADBAND CONNECTION during the lockdown period for WORK FROM HOME purpose however every now and then the internet stops working for the same, consulted GTPL technical team several times and they share that it will be chec...
Jul 02, 2020 by Mayur Vyas
GTPL BROADBAND AHMEDABAD - Worst Broadband Service GTPL Open
It has been more than a month I have applied and Paid for the connection and no connection yet. I am highly frustrated the way GTPL is working, their customer care people have no idea about anything, ask them when is the tentative date, they wo...
Jun 18, 2020 by Pralika Kakani
GTPL BROADBAND AHMEDABAD - Not properly resolve complaint Closed
* times registered the complaint of internet issue they provide us complaint-id against each complaint and they change its status to resolved themselves even the issue was not resolved....
Jun 18, 2020 by Mohan
GTPL BROADBAND AHMEDABAD - Very slow speed and frequent disconnection on GTPL broadband Open
I have GTPL broadband connection with **MBPS plan initially it was giving me download speed max around **Mbps and did not have any issues. but starting from may end it started getting slow speed and connection loss. download speed was about *Mb...
Jun 17, 2020 by Chintan jani
GTPL BROADBAND AHMEDABAD - Connection not done Open
I have subscribed for GTPL broadband connection two weeks ago but till today also my connection is not been done. The customer care gives same reply everyday that today it will be done and the sales man don’t receives the call. I am very frus...
May 23, 2020 by Amit Pandey
GTPL BROADBAND AHMEDABAD - Loosing connections now and then Closed
I have made payment for GTPL broadband connection on **th March and it got started after * days. Since ** March, I ma facing n number of connection issues. It losses like many times and that for not only * day. It takes *-* days to fix up and t...
Apr 06, 2020 by Saurabh Shrimali
GTPL BROADBAND AHMEDABAD - GTPL cheated me Closed
I have renewed my broadband plan from ** mbps to ** mbps with the condition that they will install fiber optic by replacing existing traditional setup. after so many complain tickets which were changed status to close without any solution. ...
Mar 07, 2020 by Ravi Koradiya
GTPL BROADBAND AHMEDABAD - GTPL BROADBAND AFTER SELL NO SERVICE Closed
HI Have purchased a broad band connection of gtpl on December **** from that to today i have get an continues connectivity problem of my connection i also filed many complains .some times they close the complain tickets before solving the issue...
Jan 23, 2020 by ADDY GROUPS
GTPL BROADBAND AHMEDABAD - Money not refundable Open
I call to the gtpl broadband service he told the available service in your area and send to the money **** after call not available service in your area can't give broadband service and can't give money refund ...
Dec 05, 2019 by Ponna Vidyanand
GTPL BROADBAND AHMEDABAD - 50 DAYS 7 COMPLAINS BUT NO TECHNICAL CUSTOMER SUPPORT AT ALL Closed
** DAYS & * COMPLAINS BUT NO TECHNICAL/ CUSTOMER SUPPORT AT ALL. Username - adityar** Request No : ******* Request No : ******* Request No : ******* Request No : ******* Request No : ******* Request No : ******* GTPL BR...
Oct 16, 2019 by Aditya
GTPL BROADBAND AHMEDABAD - No Internet till now from previous month Open
I have oped for their plan on May *rd ****. As far connection ran well but on September month connection was totally lost. I have registered nearly *-* complaints on September month but my connection never started. But on nearly ** September co...
Oct 04, 2019 by Parshwa shah
GTPL BROADBAND AHMEDABAD - Wifi internet not working bad technical & customer service Open
Wifi stops every day. They give a new reason for outage every day. In the last * days, I've filed * complains. They have a policy of ** hours resolution, and for my complains the technical guy did not visit, and changed the complain status to r...
Oct 04, 2019 by Deep Kakkad
GTPL BROADBAND AHMEDABAD - About worst service ever Open
I am from bhuj kachchh, I was customer since * year and they are providing new router to new user only and since I am their * year old customer they have not provide me router at all and this year they took renew amount from my home and gave me...
Sep 14, 2019 by madhavendra kacha
GTPL BROADBAND AHMEDABAD - INTERNET NOT WORKING SINCE 20 DAYS Closed
Due not non connectivity of internet, i failed to send quotation to my client who ready to buy goods of *******/- usd on which i had profit of *% which is lost and it was confirmed order if i had managed to send all details to customer. ...
Jul 12, 2019 by NARESH PANJABI
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