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Blue Star

 - Service is not being provided although my product is in warranty period Open

Ankit Gupta filed this complaint against Blue Star on Sep 01, 2019

I have raised the ticket two times in blue star for my water purifier but they are just scheduling the visit of technical all the time but no technician is coming and when I call the technician he says tomorrow today and so on he will visit but he doesn't.
It's been ** days my product is not working and when I call to blue star customer care they just say they have escalated the ticket but nothing happens. Ticket no. is B***********.

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Resolution Demanded:
Apology letter from company
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Replace / Fix problem
Damages for loss and agony

Blue Star

3 Total Complaints
1 Total
Resolved
33.33% Consumer Satisfaction

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Sep 09, 2022 by Sahib Singh

Blue Star - Blue star Aristo water purifier not working Open

Since * i am trying to reach out to Blue star for getting the issue fixed with my Blue star Aristo water purifier. Everytime when i call the technician he is like "i am coming in * hr" but its been ** hrs now and still no resolution from their...

Jul 22, 2021 by Vinod

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